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Nobody asked for an apology. All we need is to be able to understand the problem in order to help. In future please remember to state exactly what computer or tablet you are using, what operating system it has and what software you are using. For example, in my case, for editing images, it would be:
Apple MacBook Pro 2.7 GHz
Mac OS 10.9.5
Graphic Converter 9.7.10
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