Flight diverted BA

lynb18

My flight was diverted/cancelled from Rome to Naples 25th June 2015. Only because I checked in the night before did I find this out. BA do not let you check in before 24 hours that the flight leaves. I booked through Expedia who couldnt help. I paid £100 for taxi's and trains to Naples from Rome. The flight was leaving the same time but 150 miles away in Naples. The last day of the holiday was ruined and BA didnt offer to recompensate or arrange the extra travel. The plane was empty as 100 people who didnt check in were stranded in Rome.
I complained to BA who sent me a standard response and gave me £50 compensation.
Am I entitled to EU reg 261/2004 and if so, how much.
Any help would be gratefully received

Caz3121

https://forums.moneysavingexpert.com/discussion/5173888
BA carry info on their website also http://www.britishairways.com/travel/flightops/public/en_gb?source=MNVINF4more_news&link=main_nav
Originally it was affecting flights up to 25th June then was due to be back to normal but the date keeps getting changed and pushed back - not sure whether BA has any control in this
you will find other posts related to FCO on the BA thread (and on the Easyjet thread) after you have read the guide

JPears

Off on holiday (driving) tomorrow - will have abrowse through all the relevent regs/cases to see where people stand....possibly including myself on 2nd and 6th August...

lynb18

Thanks. I knew about the fire. Where are the related posts? What guide. Confusing navigating around here

Caz3121

links in post #2