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Santander Cards Ltd - Cashing an Old Cheque

Not sure if this is the correct category for this question, but as it deals with a cashing an old cheque I thought it the best fit.

A few days ago I was tidying up my home office and I found some old unopened letters. One of them was a letter from Santander Cards Ltd that I had not opened - it was dated February 2014. As at the time I did not realise I had any dealings with Santander, I guess I had assumed it was junk mail and put it aside for 'later'.

When I opened it I found that it was a cheque for 214 pounds linked to a finance agreement I had with Comet. Santander Cards Ltd must have been handling the finance and had made an overcharge at some point.

As the cheque was greater than 6 months old obviously my bank (now Santander!) would not take it and advised I contact Santander Cards Ltd. I thought this would be easy, however:
  • Santander Cards Ltd transferred this business to New Day Ltd a couple of months after I was sent the letter - there is quite a lot of material on this forum about that.
  • New Day have no record of the account and anyway this seems to deal with an account that was closed before the transfer anyway.
  • All the numbers that I can find for Santander Cards Ltd are either dead or are now for New Day Ltd
  • Comet are now out of business

Leaving aside my annoyance at myself for allowing this to happen, I have read elsewhere, probably here again, that cheques are legally binding for 6 years.

Does anyone have any ideas on what if anything can be done here as I am now going round in circles!

[While writing this I have just thought of another approach I have not yet tried. The cheque itself is issued against a Lloyds TSB account. I will ask that bank, either Lloyds or TSB now :wall:, if they can send me a new cheque]

Notes to self:
  • OPEN YOUR MAIL!! :doh:
  • It should not be possible for someone to overcharge you by 200 pounds and you not notice! :embarasse :slap:

Comments

  • reclusive46
    reclusive46 Posts: 2,698 Forumite
    I'd try cashing it in anyway, I've managed to cash in old cheques before.
  • Might be worth a try. When I took it in, it was me that pointed out how old it was.
  • UPDATE - Lloyds told me that they would not be able to reissue the cheque, it would have to be the account holder.
  • SeduLOUs
    SeduLOUs Posts: 2,171 Forumite
    I would guess the main problem is that even if they take it over the counter, the issuing bank account probably doesn't exist anymore if a new company has taken over so the cheque is very likely to bounce anyway.
  • MME_2
    MME_2 Posts: 180 Forumite
    Perhaps contact the administrators, Deloitte.
  • I'm hoping that this has nothing to do with Comet as the finance was all handled via Santander Cards Ltd. I'm pretty sure I would be bottom of the barrel with Deloitte as a potential creditor!
  • Ballard
    Ballard Posts: 2,997 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    This is a complicated issue and all I can do is confirm that cheques are valid for a number of years (I thought that it might have been 7 but you're probably right in saying 6). It is, however, standard practice for banks to return them after 6 months and I'm not sure how you can get around this. Perhaps ask for it to be sent as a special presentation?
  • System
    System Posts: 178,390 Community Admin
    10,000 Posts Photogenic Name Dropper
    A cheque is simply a written payment instruction.
    Cheques are technically valid indefinitely but go 'stale' after 6 months.

    Santander Cards Limited is still in operation and registered at Santander's UK HQ in London...
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Armorica
    Armorica Posts: 871 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    The cheque is unlikely to be paid after six months. But, I believe the fact a cheque was issued to you is sufficient 'evidence' that a debt existed (once you work out whether it is SCL or New Day).

    https://www.insolvencydirect.bis.gov.uk/technicalmanual/Ch13-24/Chapter16/part5/part_5.htm 16.91 refers (briefly)

    I'm not sure what Ballard is on about - the statute of limitation is six years, so after that point a debt can't be chased. That's not quite the same as a cheque.

    A bank can't issue a cheque on behalf of the paying customer. They have no mandate/legal right to do that.
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