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Senses Club (Formally Givaudan) Survey thread

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  • Miró
    Miró Posts: 7,126 Forumite
    Part of the Furniture 1,000 Posts Homepage Hero Name Dropper
    The only communication I have had from them recently was about Amazon vouchers....

    Hello,

    We have fallen behind with regard to redeeming points for Amazon vouchers and apologise for this. All of your points, however, remain in your account. If you participate, or have participated, in surveys, the points for these surveys will be credited to your account.   

    We will send you an email once the “redeem your points” module is available. Thank you for your understanding and support.

    Regards"

    Just checked my profile and history with Senses and it shows no points outstanding and no history of me ever having completed any surveys for them!!  I am giving up on them as it now seems to be a complete waste of time.  (Used to be really good and I loved getting the perfume every 2 years.....)

     


  • Foxy16
    Foxy16 Posts: 247 Forumite
    Part of the Furniture 100 Posts
    I replied to their e'mail, asking them to put it in English as I did not understand it and would not click on the link unless I knew it was legit.
    Got a reply today:
    'Hello,
    When you clicked on the link, after you click on your flag.
    Best regards.
    L'équipe Panel
    Panel Team
    Das Panel Team'
    Well that was really informative and helpful, NOT, lol. However, I decided to log into my account, it turned out to be a survey, but first you had to give all your details. This is certainly a funny survey site.
  • bargainqueen8
    bargainqueen8 Posts: 1,911 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    hi all,i am confused,i assumed as i had not heard from them i had been kicked out,then a few weeks ago i was sent a survey but when i clicked through it went to a blank page so assumed it was a mistake.today i have again received a survey which i have completed but as expected it wont actually let me login!so have i wasted 30 mins of my life or am i still a member do you think?
  • need_an_answer
    need_an_answer Posts: 2,812 Forumite
    Ninth Anniversary 1,000 Posts
    for once there was a very quick and easy 800 point survey I  got an email for.
    First survey in absolutely ages 
    in S 38 T 2 F 50
    out S 36 T 9 F 24 FF 4

    2017-32 2018 -33 2019 -21 2020 -5 2021 -4 2022
  • hannahp
    hannahp Posts: 930 Forumite
    Tenth Anniversary 500 Posts Combo Breaker
    I'm so disillusioned now with the senses panel, Its not allowing me to convert my points to amazon vouchers and when I emailed them they say I just have to wait!
    But thier reply doesn't say how long?
    Its a bit unprofessional and its been that way for months now !
    :happylove Those who bring sunshine into the lives of others cannot keep it from themselves. :happylove
  • apga
    apga Posts: 708 Forumite
    Part of the Furniture 500 Posts
    edited 21 July 2020 at 6:44PM
    There is a message on their site saying gift cards will be available in 10 days, and in red, PLEASE,DO NOT TRY TO EXCHANGE YOUR POINTS UNTIL VOUCHERS ARE AVAILABLE.
    I don't know if this has just appeared today or not.


  • hannahp
    hannahp Posts: 930 Forumite
    Tenth Anniversary 500 Posts Combo Breaker
    I've just tried (after 10 days) and it still says 10 days !!
    This is ridiculous :(
    :happylove Those who bring sunshine into the lives of others cannot keep it from themselves. :happylove
  • I've just had an email to say im in a trial....first one for years and apparently my clothes washing trial will be delivered this week.
    in S 38 T 2 F 50
    out S 36 T 9 F 24 FF 4

    2017-32 2018 -33 2019 -21 2020 -5 2021 -4 2022
  • minimad1970
    minimad1970 Posts: 6,165 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    sarah1972 said:
    I've just had an email to say im in a trial....first one for years and apparently my clothes washing trial will be delivered this week.
    A clothes line from Givuadan ? Its only ever been fragrances surveys that gain points before you redeem.

    Seems odd that they would send a washing line from france from a fragrance company for you to test?
    I thought they meant washing liquid etc. There was arecent survey for washing products.
  • mimi1234
    mimi1234 Posts: 7,962 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I miss Givaudan.  They stopped sending me surveys about 2 years ago.  I loved getting the random bottles of perfume after the large survey was filled in.  
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