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Senses Club (Formally Givaudan) Survey thread

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Comments

  • InA
    InA Posts: 240
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
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    Has anyone who took part in the shampoo discussion forum received their points yet?


    TIA
  • mon37
    mon37 Posts: 416 Forumite
    Not had anything from them for ages. Are they still existing?
  • purcel
    purcel Posts: 1,568
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
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    Not had anything since August. I've just checked my account and has 11500 points, so £10 Amazon voucher ordered!
  • mon37 wrote: »
    Not had anything from them for ages. Are they still existing?

    I had a survey from them a few weeks ago after hearing nothing for months.
  • njhsmee
    njhsmee Posts: 37
    Part of the Furniture 10 Posts
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    Has anyone been kicked out? I had £25 voucher to redeem and couldn't get in to my account.I emailed before xmas and just got a reply to say that my account no longer exists.I have either not done surveys (which I have) or they had a computer glitch and "lost" some of their members.They then told me to re register as a new member.Registration is suspended for the moment and I have lost over £25 through no fault of my own.I have emailed them but i'm not holding my breath.
  • cazkins
    cazkins Posts: 333
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    njhsmee wrote: »
    Has anyone been kicked out? I had £25 voucher to redeem and couldn't get in to my account.I emailed before xmas and just got a reply to say that my account no longer exists.I have either not done surveys (which I have) or they had a computer glitch and "lost" some of their members.They then told me to re register as a new member.Registration is suspended for the moment and I have lost over £25 through no fault of my own.I have emailed them but i'm not holding my breath.

    Yikes! I've no idea now how much I had but I hadn't cashed out in over a year. Thanks for the heads up. They sent a happy new year email but there's been no mention of any issues on their end, which is pretty poor from them. I've just tried logging in and it says it can't find my details. Doesn't let you request new password. Will drop them an email but it doesn't sound good. Surely they can't conveniently lose members and wipe off their earnings..?!?!
    ... Just Keep Swimming ...
  • njhsmee
    njhsmee Posts: 37
    Part of the Furniture 10 Posts
    Forumite
    That's exactly what happened with mine and it took them ages to email back.They don't sound at all bothered....doesn't sound good does it!
  • dbrookf
    dbrookf Posts: 658
    Part of the Furniture 100 Posts Photogenic Name Dropper
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    I can’t get in either - thank goodness I cashed in my owed £25 end of December!
  • Chocmonster7
    Chocmonster7 Posts: 2,664
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    I couldn't log in when I tried about a month ago but I don't think I had enough to cash out. It's gone downhill since the days of the free perfume so I'm not too worried.
  • minimad1970
    minimad1970 Posts: 6,169
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Forumite
    I've just logged in ok, you can't redeem any rewards until the middle of january though.
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