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Parcel insurance/cover. Why should we?
bramble43
Posts: 14 Forumite
When you send a package, you are paying for a service, so why do we all swallow the extra cover rubbish, in case they fail to deliver that service?
You wouldn't get a gardener come round, give you a quote and then ask if you want to pay extra in case they dig through a water main or kill or your plants and then walk away scot free when it all goes wrong and you chose not to pay for cover.
It's just a scam and we swallow it.
In addition, how do you lose a 10kg 30cm square box?
You dont, parcel staff steal them, there isn't a pile of lost parcels that have slipped down the back of the sofa at the TNT sorting hub.
And damage, you pack perfectly acceptably but what is sufficient when it is getting literally thrown into vans and cages?
It's all down to incompetence of the carrier and we are either paying extra for this or accepting the losses caused by their staff, failing to deliver the service that we are paying for.
You wouldn't get a gardener come round, give you a quote and then ask if you want to pay extra in case they dig through a water main or kill or your plants and then walk away scot free when it all goes wrong and you chose not to pay for cover.
It's just a scam and we swallow it.
In addition, how do you lose a 10kg 30cm square box?
You dont, parcel staff steal them, there isn't a pile of lost parcels that have slipped down the back of the sofa at the TNT sorting hub.
And damage, you pack perfectly acceptably but what is sufficient when it is getting literally thrown into vans and cages?
It's all down to incompetence of the carrier and we are either paying extra for this or accepting the losses caused by their staff, failing to deliver the service that we are paying for.
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Comments
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Why when you buy a secondhand car do they sell you an extended warranty on it? Surely it should just work for another 5 years anyway? Actually same with any major electronic item they sell you new.
Contract law allows you to limit liability as long as you dont impact statutory rights, so for example you cannot exclude bodily injury/death. Their contracts do this, you can pay to remove that limit.
It is similar if you have a big building project, if you want to build in penalty clauses for late completion you will have to pay more up front too. If you dont pay it then there will be a clause saying they arent liable for the consequences of overrun.0 -
When you send a package, you are paying for a service, so why do we all swallow the extra cover rubbish, in case they fail to deliver that service?
You wouldn't get a gardener come round, give you a quote and then ask if you want to pay extra in case they dig through a water main or kill or your plants and then walk away scot free when it all goes wrong and you chose not to pay for cover.
It's just a scam and we swallow it.
In addition, how do you lose a 10kg 30cm square box?
You dont, parcel staff steal them, there isn't a pile of lost parcels that have slipped down the back of the sofa at the TNT sorting hub.
And damage, you pack perfectly acceptably but what is sufficient when it is getting literally thrown into vans and cages?
It's all down to incompetence of the carrier and we are either paying extra for this or accepting the losses caused by their staff, failing to deliver the service that we are paying for.
Is that the only possibility?0 -
Give me an alternative scenario where a 30cm sq 10kg box vanishes to without a trace0
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Mislabelled
mis delivered
destroyed/damaged and unidentifiable
theft by 3rd party
Eaten by dog
Alien abductionAll matter is merely energy condensed to a slow vibration, we are all one consciousness experiencing itself subjectively, there is no such thing as death, life is only a dream, and we are the imagination of ourselves.0 -
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So don't pay for the insurance, and if your parcel doesn't arrive or is damaged try suing them for the cost. Be sure to come back here and report how you get on.0
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So don't pay for the insurance, and if your parcel doesn't arrive or is damaged try suing them for the cost. Be sure to come back here and report how you get on.
So you are happy to be a lemming and just carry on getting ripped off?
You've paid for a service, I think that getting that service is a reasonable expectation, without having to pay an extra fee in case they fail to provide.
No other industry rips us off quite like it and you are quite happy with that?0
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