Osps Cashback

gunton10

I purchase a phone on the 22/03/2007 and i need to send off the 6th months bill.

phone purchased on 22/03/2007
first billed date 4/04/2007

i need to send in 6th,8th,10th,12th bill in

how do i work these out cause if i fill it in on the cheque back calander i get i need to send of August which is now. but online it says different.

please can someone give me some advice.

cheers

hollie.weimeraner

Give OSPS cashback team a ring - they'll advise you. Alternatively this is from the website

If the offer that you chose entitles you to claim cashback it is important you follow these steps in order to make your claim. Any cashback or gifts you are able to claim will be listed on your invoice within your parcel, marked 'to follow.'

Check the redemption times on the invoice, they are denoted by the letter 'm'
Followed by a number:

For example
'£25 cashback m6' would mean you are able to Claim £25 Cashback after 6 months of being connected.

Copy the most recent airtime invoice and attach this to the Gift Redemption Certificate or cashback claim form.

This would intimate that you send the claim after 6 months but you send the most recent bill which you would have received prior to 6 months. OSPS seem to give you a 30 day window from the date you qualify - if they receive a claim outside this window they will refuse to honour it.

http://www.onestopphoneshop.co.uk/customer-services?show_cat=1&show_answer=4

gunton10

i read that and seems like i have worked it out correct but its different on the calculator on there site. cheers

gunton10

tried contacting them there not answering at the moment all i want to ask them now is.

on the cash back form what needs putting in the cashback/gift clamied bit and the transaction number is that the transaction on the invoice i received with the phone.

been as there not picking up i have been trying live chat and no help there no one answering again must be tea break in the morning lol

ioscorpio

I got my phone from OSPS in April on a normal cashback deal and my claims are 6 8 10 and 12 months and on their cashback calculator states my first claim is due 16/10/07 which agrees with what the CS rep from OSPS told when I purchased the phone

http://cashback.onestopphoneshop.co.uk/cashback.php

ishyha79

Dear All,

I have heard from Carephonewarehouse customer services that Onestopphoneshop is going to close down very soon, have anyone got an idea?

Regards

ishyha79

Does anyone have a vaild phone number of OSPS cancellation department? Because the one mentioned in the website is not working at all (0871 522 3401 nor 0871 423 0404).

Thanks

Quentin

According to this article they already shut it down and have merged it with e2save:

http://www.mobiletoday.co.uk/content/16602.asp?men=0&sub=1

mobilejunkie

They did. They are now E2Save with their own label on the website. All happened a few weeks ago and the cashback claims are now dealt with at the old Onestopphoneshop processing department (unfortunately!).

ishyha79

Thanks for the quick response, based on this article, is it better to cancel the contract that I have done with OSPS 2 days ago because it is almost full cash back?

Quentin

If you have changed your mind, then you are entitled to cancel. And save yourself all the cashback hassles you will read about on the forum.

But OSPS remains as a trading name, and is still part of the CPW group.