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Refresh - Firefox

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aardvaak
aardvaak Posts: 5,834 Forumite
Part of the Furniture 1,000 Posts Name Dropper
in Techie Stuff
Earlier today my laptop running Win 7 came up with a message in firefox saying "Refresh firefox" I clicked on it and now it has lost my homepage and bookmarks.

How can I restore what I had before and why is it asking to refresh all the time.

Is firefox really this unstable?
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Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Update maybe, not refresh?

    Home page isn't a problem. Bookmarks are - if you really lost them. What is it exactly that you have lost?
  • aardvaak
    aardvaak Posts: 5,834 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    grumbler wrote: »
    Update maybe, not refresh?

    Home page isn't a problem. Bookmarks are - if you really lost them. What is it exactly that you have lost?

    But what other option did I have it would not open without it?
  • marleyboy
    marleyboy Posts: 16,698 Forumite
    10,000 Posts Combo Breaker
    Would a System restore get them back for you?
    :A:dance:1+1+1=1:dance::A
    "Marleyboy you are a legend!"
    MarleyBoy "You are the Greatest"
    Marleyboy You Are A Legend!
    Marleyboy speaks sense
    marleyboy (total legend)
    Marleyboy - You are, indeed, a legend.
  • grumbler
    grumbler Posts: 58,629 Forumite
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    aardvaak wrote: »
    But what other option did I have it would not open without it?
    What wouldn't open?
    Do you mean that FF doesn't start?
    If so, how do you know about the bookmarks?
  • aardvaak
    aardvaak Posts: 5,834 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    marleyboy wrote: »
    Would a System restore get them back for you?

    Thank you I will try it but not holding my breath it will work
  • aardvaak
    aardvaak Posts: 5,834 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    grumbler wrote: »
    What wouldn't open?
    Do you mean that FF doesn't start?
    If so, how do you know about the bookmarks?

    Firefox browser itself
  • Backbiter
    Backbiter Posts: 1,393 Forumite
    Part of the Furniture 1,000 Posts
    The 'reset Firefox' option normally puts a folder on the desktop called 'Old Firefox data', which contains your old bookmarks. Have a look if it's there. If it's not, search your computer for a folder by that name.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Backing up and restoring your profile: https://support.mozilla.com/en-US/kb/Backing%20up%20your%20information

    This folder ('Profiles') contains your bookmarks as well. If you locate it an back up, I think you can uninstall FF and then install it again. Then you can replace the folder like it is explained in the above link.
  • dc_scotland
    dc_scotland Posts: 349 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    There is an option in Firefox to restore bookmarks to any date over the last few weeks. If you click on the Show Your Bookmarks icon, followed by Show All Bookmarks, then select Import and Backup, and then finally Restore. Hope it works for you.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    My understanding of the OP's evasive replies is that FF doesn't start.
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