Gumtree - completely useless!

I am at my wits end with Gumtree!

In an attempt to sell my car, I uploaded a free advert on Gumtree's website last week.

Started off well with a couple of queries and a prospective buyer showing interest. However, the would-be-buyer pulled out last minute citing an email from Gumtree advising not to deal with me because of suspected fraud.

When I went to check the ad - it simply states 'Your ad has been removed from the site because it breaks posting rules. We've emailed you to explain why. '

No such email has been sent and no further explanation provided!

When you attempt to contact the live chat - they are completely useless. All they state is we have no access to privileged information and cannot explain why account has been restricted.

An attempt to appeal was rejected as it states 'Your account clearly shows non-compliance of our posting rules.' What !??

I have no idea what non-compliance I am accused of violating? The EXACT same ad is on ebay and has been for several weeks with no issues. There is nothing offensive, libellous or even slightly controversial on my ad.

Has anyone else had the same experience from this ridiculous outfit?
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