New Brakes on recently bought 2nd hand car

piperm87

hi all

I bought a second hand car just under a fortnight ago. 61 Plate Vauxhall Corsa with 25500 on the clock.

A week after owning it i noticed there was a screeching from the front end whilst braking. Taken it back to the garage i purchased it from and they've said the disks and pads require replacement due to wear however its not covered due to warranty.

My argument is.. i paid £6K for the car 2 weeks ago and have done 300miles in it since picking it up. Surely after spending so much on a car i shouldn't have to then go out a fornight later and have to spend £100-£150 on new brakes but they wont budge at the minute.

Is there any goods act or sales act i can try to throw at them to try and tempt them other wise?

Thanks

Matt

forgotmyname

Wear and tear and service items.

A decent garage will change them when they get fairly low and expect them to last less than 3000 - 6000 miles.

If the condition of the pads was a criteria when buying then you need to check them yourself.

JP08

forgotmyname wrote: »

A decent garage will change them when they get fairly low and expect them to last less than 3000 - 6000 miles.

A bit more than that surely ? The pads on my Octavia have been on there quite happily for 21,177 miles (not that I keep records or anything) And I'd guess quite a few miles before that with the previous owner.

I'm guessing you missed off a zero ?

m0bov

Either a clocked car or there is something else wrong. Take it to another garage for a check, pads and discs (certainly discs) last much longer than 21k. I would say double at least. Is it an auto?

Marktheshark

Call Bluff, contact them up and state trading standards have said you have to offer them the opportunity to rectify the fault first before they can progress to an investigation, but they agree that the car was most likely sold with either defective or dangerously worn brakes if they require complete new disks and pads.
Just ask anyway I need an answer, are you rectifying the situation or not as they are calling back in a hour.
Make it clear it is a sale of Goods act claim and you are not interested in warranties.
They are A wear item but selling it requiring new brakes soon as it drives off is not really selling a roadworthy car.

IamNotAllowedToUseMyName

You are entitled to take it on trust that the car you bought for £6000 is fit for purpose. There is a difference between selling a car with worn brakes and those which need immediate replacement.

I would suggest that a car that needs both discs and pads replacing is unfit for purpose and would expect to use Sale of Goods Act to get it rectified or returned. A £1500 repair bill is unreasonable to be required, even based on wear and tear items. Independent inspections do give you peace of mind but you are entitled to rely on the car being in good condition when sold, and that amount of repair is unreasonable - you are not required to be a motoring expert to buy a car.

What warranties aside from a mechanical warranty do they offer? Some have a 30 day exchange.

piperm87

yeah the car hasn't been clocked, ive got all the mot and service records and looking at the condition .. its in far to good a nick to have been clocked.

i've done 30k in my car in 12 months and im still on the same pads and disks however 80% of my drive is motorway miles. It is more the pads that require the change but i want to try push for disks aswell, may aswell to see where i can get.

Driving style can harm the life of brakes and harsh last minute braking could be why they are as low as they are.

I'll give them a call once i finish work and see where we stand and i shall let you know how i get on with them. Its a recognized/approved BMW garage we bought it from as it was part ex'd by the previous owner. Cant see them really wanting their name tarnished but we shall see

motorguy

piperm87 wrote: »

yeah the car hasn't been clocked, ive got all the mot and service records and looking at the condition .. its in far to good a nick to have been clocked.

i've done 30k in my car in 12 months and im still on the same pads and disks however 80% of my drive is motorway miles. It is more the pads that require the change but i want to try push for disks aswell, may aswell to see where i can get.

Driving style can harm the life of brakes and harsh last minute braking could be why they are as low as they are.

I'll give them a call once i finish work and see where we stand and i shall let you know how i get on with them. Its a recognized/approved BMW garage we bought it from as it was part ex'd by the previous owner. Cant see them really wanting their name tarnished but we shall see

Squealing from the brake pads or grinding?

Squealing would indicate the pads need cleaned and the backs of them greased. Grinding would be worn pads - or dislodged pad.

I would definitely escalate within the dealers - chances are you've only thus far been talking to the service advisor who neither knows nor cares that only having the car a fortnight is a problem.

Sales man you bought it off, service manager, afterservice manager or ultimately the dealer principal

macman

Car supplied with new MOT? If so, any advisories on the brakes?

IamNotAllowedToUseMyName

piperm87 wrote: »

yeah the car hasn't been clocked, ive got all the mot and service records and looking at the condition .. its in far to good a nick to have been clocked.

i've done 30k in my car in 12 months and im still on the same pads and disks however 80% of my drive is motorway miles. It is more the pads that require the change but i want to try push for disks aswell, may aswell to see where i can get.

Driving style can harm the life of brakes and harsh last minute braking could be why they are as low as they are.

I'll give them a call once i finish work and see where we stand and i shall let you know how i get on with them. Its a recognized/approved BMW garage we bought it from as it was part ex'd by the previous owner. Cant see them really wanting their name tarnished but we shall see

In the old days, companies used to sell cars fully serviced, but now with modern mileage based servicing clocked by the car, they tend to sell more to the condition in the service log, plus some checks.

I'm surprised that a BMW dealer would send a car out that needed new pads immediately and if I did not get satisfaction, a call to BMW customer service might be in order - they might not approve of their reputation being risked by this operator.

AdrianC

JP08 wrote: »

forgotmyname wrote: »

A decent garage will change them when they get fairly low and expect them to last less than 3000 - 6000 miles.

A bit more than that surely ? The pads on my Octavia have been on there quite happily for 21,177 miles (not that I keep records or anything) And I'd guess quite a few miles before that with the previous owner.

I'm guessing you missed off a zero ?

No, he meant "when they get low enough that there's less than 3-6k miles remaining from them".