Consumer electronics item broken in 2.5 years - retailer refusing repair

unholyangel

InquisitiveMind wrote: »

Thank you for the introduction to the internet, I learned a lot.

There are points worth making which are reasonable and there are points that make little (or, in this case, no) sense. "Foolish advice" still has the word 'advice' in it I guess.

Oh look, a butterfly...

Ah yes, obviously because you don't understand something, its wrong/foolish.

Meanwhile, in the real world.....

paddyrg

Can you have a peek inside yourself? If there's 200 baby spiders running amok in there it's a different case to if it's absolutely pristine and shiny!

If it's pristine and shiny, a very quick couple of checks you can do are to look for fuses (usually glass) which you can change, or look at the electrolytic capacitors (look a bit like biscuit barrels) and note if any are bulbous on top, or leaky. Two very common problems, very simply solved for significantly less than the cost of postage.

macman

The bottom line here is: you might win, you might not. To find out, you are going to have to spend maybe £150 upfront to take it through small claims, for an item which is probably now worth less than £100 secondhand. If you win, you will not be awarded the replacement cost. Only you can decide if it's worth it.