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I sued PLUSNET in the small claims court
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Write to them and ask them to send a correct cheque.
If they don't, go back to court.0 -
An update on this PLUSNET saga, the court document gave them 21 days to pay, on or before the 25th of July, yesterday I received a cheque from them " RESULT " except for the fact that the name on the cheque isn't correct, & the amount in figures is different from the amount in letters, so my bank wouldn't accept it. So is this sheer ineptitude & incompetence on their part - or a cynical & deliberate ploy to avoid paying ?
Cheeky beggars ... two mistakes on one cheque ... sounds like a deliberate ploy to wind you up. Well, if they don't effect payment by the 25th they will be in breach of court.... DaveHappily retired and enjoying my 14th year of leisureI am cleverly disguised as a responsible adult.Bring me sunshine in your smile0 -
Oh no you misunderstand, I am well beyond being wound up about this, this is now FUN ! its now a case of how much I can wind them up !0
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Well done! Companies ought to be taken to task for failed appointments.
In my case (a few years ago) when BT told me it could not attend and I had taken a day off work, I telephoned the CEO and spoke to his PA. A technician was on my doorstep in 25 minutes flat.I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".0 -
I always go straight to the CEO if I am very unhappy with any service provided. Twitter is also a powerful tool, in my experience.0
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Sterlingtimes wrote: »Well done! Companies ought to be taken to task for failed appointments.
In my case (a few years ago) when BT told me it could not attend and I had taken a day off work, I telephoned the CEO and spoke to his PA. A technician was on my doorstep in 25 minutes flat.
So all that happened was that another appointment instead was bounced.
Presumably someone's who doesn't complain too much!0 -
Every CEO should spend one a whole day a year anonymously telephoning his/her call centres. CEOs should share the customer experience. Perhaps too few know how their organisations fail the consumer.
The Prime Minister should spend one whole day a year telephoning the Revenue & Customs helpline to get a first hand experience of Government in "action".
Too few consumers sue or complain formally, and that too is part of the problem.I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".0 -
Stop messing about and send in the bailiffs, their servers are worth a fortuneDo you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring0
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