Quick CPW cashback question

gam3r

Hello.

I took out a CPW contract with O2 back in April due to my old contract with OSPS expiring.

Now i got 11 months free on a 12 month contract, with cashback due on months 4,8,12. It's £30 a month.

I am now in my 4th month and have recieved the bill, so i can claim the cashback. Do i just have to send off the bill alone to the CPW claims address? I don't have to enclose anything else? Because with my old contract i had to enclose these "vouchers"..

Thanks.

gam3r

Anyone that can help?

rash.m2k

Wouldn't hurt to send the voucher with it would it?

Makes thier life a little easier, just grab them off the website and send it off. Oh and you can ring up in a months time to see if it's been successfull. If not send it again as you have 60 days.

Intasun32

Hi gam3r

I've just received my last chequeback from CPW.

First have you downloaded the vouchers from the CPW site, against the date and network deal that you have?

If so complete it and send it to the address listed, it's PO Box 4311 Dunstable LU6 9BJ, but double check as it may be different for your contract.

Finally send a copy of your fourth bill as requested with T & C of the deal that you took.

I always sent mine recorded delivery just to cover myself.

I hope that this helps you, good luck. :beer:

gam3r

I can't find the vouchers on the website...? My contract was actually an upgrade done over the phone, he said all i needed to do was send the bill itself but i just want to make sure anyways..

g33za

see here: http://media.phonehouse.com/mediaserver/servlet/AssetServer?id=GLOBAL212203&ver=2&RD=YES

Intasun32

Hi,

Even though it was done over the phone the !!!!!!s still require you to send in the relevent chequeback voucher.

Here's the web page link to download the page;

http://www.carphonewarehouse.com/commerce/servlet/gben-server-PageServer?ARTICLE=MAIN.UK.INTERNET.TERMS.CHEQUEBACKOFFERS.MAIN

Click on it, it does work

Intasun32

For some reason the system will not paste the full link.

So go to CPW home page.
Click on Help and Support - Top right
Hot Topics
3rd one down - Chequeback Offers.

The choose the network, length of contract and month that you signed up and print the voucher page

garrity2005

I renewed my contract with cpw as well, 11months free on 12month contract to claim back at months 4, 8 & 12, I was told to just send in a copy of your Bill only, I phoned Redemptions and spoke to a very helpful person (Dave), which I gave him the date my new contract started, and they gave me a list of the 3 No. Bills that I had to return (I was told there was No call to fill up any Claim Forms), my claims will be £110.00 per Claim x 3 No. £330.00. You can phone Redemptions @ 08000 490 049, although you might have a bit of a wait, but at least you will be sure to get your chequeback. This is my 2nd contract with cpw (O2), and touch wood I have never had any problems.

Regards: Martin

cheekyweegit

Hiya,

Another for the CPW who never sent any vouchers. I just sent in a covering letter with details of my plan i.e. 16 months half price line rental on T-mobile, the date I took it out and length of contract and which claim I was going for, such as the first, second, or third along with my phone number and address I wanted the cheque sent to I was claiming for. For my piece of mind I sent it by recorded delivery so I could track if it had been delivered.

Don't if you have more than one contract, due at the same time for redemption send them in the same envelope as one seems to go missing and they advise you to do it separately. This happened to me, but I got it sorted out after going into the shop and faxing a copy through. Very helpful on both sides (the shop and redemptions).

Once they receive your bill, (I just photo copied mine), they text you to say it's being processed and once done so you get another text to say your cheque is on it's way.

No problems so far, and would go with them again. Incidentally my T-mobilie flext 35 is up next month and I'm looking for another good deal doing same. My other contract is Orange due in December for my son.

Hope this helps.