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AVG and Malwarebytes

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  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    gunte wrote: »
    VSU_4\vcredist_x86.exe 6.3MB

    I have tried to install this 3 times now and keep getting this message:-

    "Setup Failed

    One or more issues caused the setup to fail. Please fix the issues and then retry setup.
    For more information see log file.

    0x80070652 - Another installation is already in progress. Complete that installation before proceeding with this install."


    I am not installing anything else.

    Log file:-

    [0C2C:0870][2015-07-07T12:19:09]: Burn v3.6.3542.0, Windows v5.1 (Build 2600: Service Pack 3), path: C:\Documents and Settings\user\Desktop\vcredist_x86.exe, cmdline: ''
    [0C2C:0870][2015-07-07T12:19:10]: Setting string variable 'WixBundleLog' to value 'C:\DOCUME~1\user\LOCALS~1\Temp\dd_vcredist_x86_20150707121909.log'
    [0C2C:0870][2015-07-07T12:19:10]: Setting string variable 'WixBundleOriginalSource' to value 'C:\Documents and Settings\user\Desktop\vcredist_x86.exe'
    [0C2C:0870][2015-07-07T12:19:10]: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030'
    [0C2C:0870][2015-07-07T12:19:18]: Detect 2 packages
    [0C2C:0870][2015-07-07T12:19:18]: Detected package: vcRuntimeMinimum_x86, state: Absent, cached: Complete
    [0C2C:0870][2015-07-07T12:19:18]: Detected package: vcRuntimeAdditional_x86, state: Absent, cached: Complete
    [0C2C:0870][2015-07-07T12:19:18]: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
    [0C2C:0870][2015-07-07T12:19:18]: Detect complete, result: 0x0
    [0C2C:0870][2015-07-07T12:19:54]: Plan 2 packages, action: Install
    [0C2C:0870][2015-07-07T12:19:54]: Condition 'VersionNT > v6.2 OR (VersionNT = v6.2 AND (NTProductType = 1)) OR (VersionNT = v6.2 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND NOT (NTProductType = 1)) OR (VersionNT = v6.1 AND (NTProductType = 1)) OR (VersionNT = v6.1 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND (NTProductType = 1)) OR (VersionNT = v5.1) OR (VersionNT = v5.2 AND NOT (NTProductType = 1)) OR (VersionNT = v5.2 AND (NTProductType = 1))' evaluates to true.
    [0C2C:0870][2015-07-07T12:19:54]: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x86' to value 'C:\DOCUME~1\user\LOCALS~1\Temp\dd_vcredist_x86_20150707121909_0_vcRuntimeMinimum_x86_rollback.log'
    [0C2C:0870][2015-07-07T12:19:54]: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x86' to value 'C:\DOCUME~1\user\LOCALS~1\Temp\dd_vcredist_x86_20150707121909_0_vcRuntimeMinimum_x86.log'
    [0C2C:0870][2015-07-07T12:19:54]: Condition 'VersionNT > v6.2 OR (VersionNT = v6.2 AND (NTProductType = 1)) OR (VersionNT = v6.2 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND NOT (NTProductType = 1)) OR (VersionNT = v6.1 AND (NTProductType = 1)) OR (VersionNT = v6.1 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND (NTProductType = 1)) OR (VersionNT = v5.1) OR (VersionNT = v5.2 AND NOT (NTProductType = 1)) OR (VersionNT = v5.2 AND (NTProductType = 1))' evaluates to true.
    [0C2C:0870][2015-07-07T12:19:54]: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x86' to value 'C:\DOCUME~1\user\LOCALS~1\Temp\dd_vcredist_x86_20150707121909_1_vcRuntimeAdditional_x86_rollback.log'
    [0C2C:0870][2015-07-07T12:19:54]: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x86' to value 'C:\DOCUME~1\user\LOCALS~1\Temp\dd_vcredist_x86_20150707121909_1_vcRuntimeAdditional_x86.log'
    [0C2C:0870][2015-07-07T12:19:54]: Planned package: vcRuntimeMinimum_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
    [0C2C:0870][2015-07-07T12:19:54]: Planned package: vcRuntimeAdditional_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
    [0C2C:0870][2015-07-07T12:19:54]: Plan complete, result: 0x0
    [0C2C:0870][2015-07-07T12:19:54]: Apply begin
    [0174:0974][2015-07-07T12:19:58]: Creating a system restore point.
    [0174:0974][2015-07-07T12:19:58]: Created a system restore point.
    [0174:0974][2015-07-07T12:19:58]: Caching bundle from: 'C:\DOCUME~1\user\LOCALS~1\Temp\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}\.be\vcredist_x86.exe' to: 'C:\Documents and Settings\All Users\Application Data\Package Cache\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}\vcredist_x86.exe'
    [0174:0974][2015-07-07T12:19:58]: Registering bundle dependency provider: {33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}, version: 11.0.61030.0
    [0174:0D80][2015-07-07T12:19:58]: Verified existing payload: vcRuntimeMinimum_x86 at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}v11.0.61030\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi.
    [0174:0D80][2015-07-07T12:19:58]: Verified existing payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}v11.0.61030\packages\vcRuntimeMinimum_x86\cab1.cab.
    [0174:0D80][2015-07-07T12:19:58]: Verified existing payload: vcRuntimeAdditional_x86 at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{B175520C-86A2-35A7-8619-86DC379688B9}v11.0.61030\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi.
    [0174:0D80][2015-07-07T12:19:59]: Verified existing payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{B175520C-86A2-35A7-8619-86DC379688B9}v11.0.61030\packages\vcRuntimeAdditional_x86\cab1.cab.
    [0174:0974][2015-07-07T12:19:59]: Applying execute package: vcRuntimeMinimum_x86, action: Install, path: C:\Documents and Settings\All Users\Application Data\Package Cache\{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}v11.0.61030\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [0174:0974][2015-07-07T12:20:02]: Error 0x80070652: Failed to install MSI package.
    [0174:0974][2015-07-07T12:20:02]: Error 0x80070652: Failed to execute MSI package.
    [0C2C:0870][2015-07-07T12:20:02]: Error 0x80070652: Failed to configure per-machine MSI package.
    [0C2C:0870][2015-07-07T12:20:02]: Application requested retry of package: vcRuntimeMinimum_x86, encountered error: 0x80070652. Retrying...
    [0174:0974][2015-07-07T12:20:05]: Applying execute package: vcRuntimeMinimum_x86, action: Install, path: C:\Documents and Settings\All Users\Application Data\Package Cache\{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}v11.0.61030\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [0174:0974][2015-07-07T12:20:08]: Error 0x80070652: Failed to install MSI package.
    [0174:0974][2015-07-07T12:20:08]: Error 0x80070652: Failed to execute MSI package.
    [0C2C:0870][2015-07-07T12:20:08]: Error 0x80070652: Failed to configure per-machine MSI package.
    [0C2C:0870][2015-07-07T12:20:08]: Application requested retry of package: vcRuntimeMinimum_x86, encountered error: 0x80070652. Retrying...
    [0174:0974][2015-07-07T12:20:11]: Applying execute package: vcRuntimeMinimum_x86, action: Install, path: C:\Documents and Settings\All Users\Application Data\Package Cache\{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}v11.0.61030\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [0174:0974][2015-07-07T12:20:14]: Error 0x80070652: Failed to install MSI package.
    [0174:0974][2015-07-07T12:20:14]: Error 0x80070652: Failed to execute MSI package.
    [0C2C:0870][2015-07-07T12:20:14]: Error 0x80070652: Failed to configure per-machine MSI package.
    [0C2C:0870][2015-07-07T12:20:14]: Application requested retry of package: vcRuntimeMinimum_x86, encountered error: 0x80070652. Retrying...
    [0174:0974][2015-07-07T12:20:17]: Applying execute package: vcRuntimeMinimum_x86, action: Install, path: C:\Documents and Settings\All Users\Application Data\Package Cache\{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}v11.0.61030\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [0174:0974][2015-07-07T12:20:21]: Error 0x80070652: Failed to install MSI package.
    [0174:0974][2015-07-07T12:20:21]: Error 0x80070652: Failed to execute MSI package.
    [0C2C:0870][2015-07-07T12:20:21]: Error 0x80070652: Failed to configure per-machine MSI package.
    [0C2C:0870][2015-07-07T12:20:21]: Applied execute package: vcRuntimeMinimum_x86, result: 0x80070652, restart: None
    [0C2C:0870][2015-07-07T12:20:21]: Error 0x80070652: Failed to execute MSI package.
    [0174:0974][2015-07-07T12:20:21]: Removed bundle dependency provider: {33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}
    [0174:0974][2015-07-07T12:20:21]: Removing cached bundle: {33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}, from path: C:\Documents and Settings\All Users\Application Data\Package Cache\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}\
    [0C2C:0870][2015-07-07T12:20:21]: Apply complete, result: 0x80070652, restart: None, ba requested restart: No


    .
    Don`t steal - the Government doesn`t like the competition


  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    4th time lucky, it is now set up.

    .
    Don`t steal - the Government doesn`t like the competition


  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    gunte wrote: »
    No harm in trying this


    Quote:
    Download the Visual C++ Redistributable for Visual Studio 2012 Update 4 package and run it. This will replace/restore the mfc110u.dll with the most recent copy provided by Microsoft.

    You're given several download options from Microsoft for this update, based on the version of Windows you have installed - x86 (32-bit) or x64 (64-bit). See Am I Running a 32-bit or 64-bit Version of Windows? for help if you're not sure what to choose.


    http://pcsupport.about.com/od/findbyerrormessage/a/mfc110u-dll-not-found-missing-error.htm

    gunte wrote: »
    VSU_4\vcredist_x86.exe 6.3MB


    Have got AVG installed and updated.

    But Malwarebytes still gives "Mbam.exe – Application Error

    The application failed to initialise properly (0xc000001d). Click on OK to terminate the application" as per OP.

    .
    Don`t steal - the Government doesn`t like the competition


  • gunte
    gunte Posts: 184 Forumite
    The Malwarebytes team is aware of the issue for error 0xc000001d and are looking into the problem now and hope to have a fix soon.

    In the meantime you can revert to previous MBAM 2.1.6.1022 version.

    If you do revert back to the previous version, then you will need to disable "check for program updates when checking for database updates" setting if you don't want to constantly see the prompt for the new version.

    This setting is located under Settings => Update Settings => Check for program updates when checking for database updates (need to uncheck that).

    https://forums.malwarebytes.org/index.php?/topic/170193-problems-with-version-2181057-error-0xc000001d/
  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have just finished a scan using AVG, it found,(and I have removed), 15 of these

    Yesterday Avast found 5 serious threats, I can't remember what they where.
    gunte wrote: »
    The Malwarebytes team is aware of the issue for error 0xc000001d and are looking into the problem now and hope to have a fix soon.

    In the meantime you can revert to previous MBAM 2.1.6.1022 version.

    If you do revert back to the previous version, then you will need to disable "check for program updates when checking for database updates" setting if you don't want to constantly see the prompt for the new version.

    This setting is located under Settings => Update Settings => Check for program updates when checking for database updates (need to uncheck that).

    https://forums.malwarebytes.org/index.php?/topic/170193-problems-with-version-2181057-error-0xc000001d/

    Is it worth me doing that? I now have AVG and Avast, maybe wait until Malawarebytes is sorted.

    .
    Don`t steal - the Government doesn`t like the competition


  • gunte
    gunte Posts: 184 Forumite
    You should never run more than one antivirus program at the same time. The two programs could slow down your computer, and they might even identify each other as a virus, which could lead to file corruption or other conflicts and errors that make your antivirus protection less effective.

    Uninstall one and have Mbam for occasional scans.
  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    gunte wrote: »
    You should never run more than one antivirus program at the same time. The two programs could slow down your computer, and they might even identify each other as a virus, which could lead to file corruption or other conflicts and errors that make your antivirus protection less effective.

    Uninstall one and have Mbam for occasional scans.


    I have removed Spybot S&D and Avast, (maybe something else).

    I only have on my computer now AVG 2015 and Yahoo anti spy, (Malwarebytes will be installed when available and run manually weekly). Is this sufficient?

    AVG is showing Computer/Web/Identity/Email protected, Firewall requires upgrade but according to Windows Security Centre I have a Firewall. I have set up a Scheduled Scan once a week, Program update daily, Definition Update Schedule automatically.
    AVG Self Protection is enabled.


    .
    Don`t steal - the Government doesn`t like the competition


  • gunte
    gunte Posts: 184 Forumite
    Never heard of Yahoo antispy but it appears that the latest version of CA Yahoo! Anti-Spy is 2.11, released on 08/17/2009. so doubt it is very effective.Personally I would remove as soon as you install Malwarebytes again.

    Glad your sorted now.
  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Since doing the above I am now unable to open PDF files stored on my computer, I have been using Foxit Reader without any problems, but now all I get is a "new tab" blank page and no info, any ideas what is causing it and how to rectify?

    I have uninstalled and reinstalled Foxit Reader but still it won’t open my PDF files, indeed it is now opening multiple “New Tab” pages and will not stop, I have had to remove it again to stop these pages being loaded.

    .
    Don`t steal - the Government doesn`t like the competition


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