Site menu gone!

Renee

I have always got the site menu on the left of this page when I visit, but now it's not there !!
What have I done to lose it ?

Exlagerer

Renee wrote:

I have always got the site menu on the left of this page when I visit, but now it's not there !!
What have I done to lose it ?

Is it this site that its happening with?

Renee

I'ts when I log onto the main site.

paulie558

Same here,the left hand links disappeared weeks ago.Can still access all areas from the drop down menu at the top though.

sra

I've never had that problem though I've heard about it from a few people

Clearing out the cache/Temp Internet files usually works for that type of thing

david78

Let me guess, you have Norton Firewall installed.

Renee

Hi sra

Are you saying that I have to clean out the temporary files to get it back.
I'm no techie so any advice would help

Renee

David

I installed Norton firewall this pm. What have I done wrong

sra

Renee wrote:

Hi sra

Are you saying that I have to clean out the temporary files to get it back.
I'm no techie so any advice would help

When things go wrong with this site that usually works for me

Tools/Internet options
then Delete files then tick Delete all offline content.

Forces the comp to get the information again rather than rely on the corrupt version in memory.

With me it's the drop-down menus for seach and Quick Links that sometimes disappear

david78

You've done nothing wrong. It just doesn't like the size of the menu buttons.

Do the following to fix it.

- Right click NPF icon, and select Norton Personal Firewall.
- Click Options Menu then Personal Firewall Options
- Click Web Content tab
- Click add site and add www.moneysavingexpert.com
- Select www.moneysavingexpert.com in LHS list.
- Click Ad Blocking tab on right
- Right click and pick Add
- Click Permit and type www.moneysavingexpert.com

Click OK and close firewall (don't disable it just click X at top-right)

This should fix it forever (you will have to refresh your browser).

Post back.

Renee

Did what you suggested, no luck.
Thanks anyway sra