PCN from Elite Management

hoohoo

The operator is entitled to know who you are appealing as, so if you did not formally state you are appealing as the keeper this may be a get out for them.

If you did not, might be worth one more email to them.

Dear operator,
I confirm that I am appealing as keeper as is my right under the Protection of Freedoms Act 2012. There is no obligation to name the driver, and I will not be doing so. The Protection of Freedoms Act 2012 allows you to pursue the keeper in such situations, which is myself.

Please therefore either cancel the charge or provide a POPLA code.

SS381

hoohoo wrote: »

The operator is entitled to know who you are appealing as.

I used the template in the newbie sticky which states at the start "I challenge this PCN as keeper of the car"

SS381

Also, in the post today was a NTK from PCN Admin Centre (trading name of ZZPS Ltd)

The letter states that the PPC is their client and that "Our client has advises that the parking charges had not been paid, any valid reason for non-payment, or any dispute."
Considering the letter is dated AFTER I had a reply back to my original appeal, clearly the dispute part is incorrect.
Looking around they are just a debt collection agency, therefore do I ignore them until I get a repsonse from the PPC about my POPLA code, or the BPA/DVLA about my complaint for the PPC not providing a POPLA code and me having to chase them for it?

Also, should I post a scan of the letter up here in case there is something I have missed from the letter?

Thanks

Herzlos

Complain to the BPA & DVLA about that separately; debt collection activities are meant to be suspended whilst an appeal is bring processed.

SS381

Is the debt collection activity whilst an appeal is being processed a breach of the BPA CoP too?

And I assume until the POPLA code is supplied, the appeal process is in progress, but does the POPLA appeal itself (if need be) count as part of the appeal process, thereby meaning no debt collection activity can take place too?

Also, should the NTK come from the PPC or from their debt collector?
I will post up a scan of the letter as I don't think it's right what they sent.


Finally - Steve Clark of the BPA has responded to my complaint, but only to state he's on leave and handed it to his colleague to log and investigate in the meantime.
Nothing from the DVLA yet, but I suspect they may take a little longer to reply

SS381

RESULT

PPC emailed back to say in light of the complaint made to BPA/DVLA the PCN has been cancelled and all records will be removed.

I will be emailing them back and asking them to ensure that the DC has been advised the same, and I get a written (postal) confirmation from PCN Admin Centre too

I didn't get a chance to complain about the DC letter during my appeal... will still do that anyway, as they need to know they can't try it on!!

THANK YOU (yes I know I'm shouting that out) to all those that have helped, and good luck to all that are in a fight still

hoohoo

This is one difference between the BPA companies and the IPC bottom feeders. If a BPA company makes a mistake, they more often than not cancel. The IPC on the other hand, take the view that their members can play fast and loose with the code of practice, and if they are caught out , well too bad, but that is not a reason to cancel a PCN.

The_Deep

6 years down the line and being chased by the Small Claims Court - no thanks

You would not be chased by the SCC but by debt collectors soi disant bailiffs and down market solicitors.

SS381

Well as it's cancelled there's no chance of being chased any time down the line now