Amazon blocks negative reviews

daytona0

jesuischarlie wrote: »

(but I still need to make a shot journey to go to internet cafe to print off as no printer at home and no internet cafe around the town - another cost , time to me if I refer this as inconvenience )

So what happened this week in the world?

Beheading in France.

A mass shooting at a holiday resort in Tunisia.

A mosque bombing.

Someone (who has ironically chosen the username "je suis charlie"!) had to make a shot (short?) journey to an internet cafe to print a returns label to correct a mistake with an item they received, at great "inconvenience" to themselves.

Comical.

(PS, I know that by mentioning your username I have walked into the whole freedom of speech thing and how you will go on to argue that you have a right to leave feedback - well you have a right to your opinions but they don't necessarily have to allow you to post anything on their marketplace platform!)

Glenn_Lambert

daytona0 wrote: »

So what happened this week in the world?

Beheading in France.

A mass shooting at a holiday resort in Tunisia.

A mosque bombing.

Someone (who has ironically chosen the username "je suis charlie"!) had to make a shot (short?) journey to an internet cafe to print a returns label to correct a mistake with an item they received, at great "inconvenience" to themselves.

Comical.

(PS, I know that by mentioning your username I have walked into the whole freedom of speech thing and how you will go on to argue that you have a right to leave feedback - well you have a right to your opinions but they don't necessarily have to allow you to post anything on their marketplace platform!)

tl:dr You can't be upset with anything because worse things happen.

You weren't there man... You didn't see what I saw... Flaming... Flaming everywhere...

jesuischarlie

daytona0 wrote: »

So what happened this week in the world?

Beheading in France.

A mass shooting at a holiday resort in Tunisia.

A mosque bombing.

Someone (who has ironically chosen the username "je suis charlie"!) had to make a shot (short?) journey to an internet cafe to print a returns label to correct a mistake with an item they received, at great "inconvenience" to themselves.

Comical.

(PS, I know that by mentioning your username I have walked into the whole freedom of speech thing and how you will go on to argue that you have a right to leave feedback - well you have a right to your opinions but they don't necessarily have to allow you to post anything on their marketplace platform!)

Wow, you're relating this to whole world affair, aren't you?
This is Money saving expert forum, not the world news forum/debates nor question time!
To me, having spent reasonable time to find the best deal for online shopping, then spending another money for transportation and printing cost which is over the savings that I made, it's non sense.
I appreciate that we all have different tolerance level to stress and inconvenience, but you don't necessarily have to put all negativeness to the person who tries to share the opinion at the right forum.

So I learnt that I have no right to post reviews but still questioning is that ok they manipulate reviews? Another person from earlier response, also experienced blocked by Amazon when he tried to submit negative reviews. I would appreciate that if someone kindly answer to this from better point of view if has some time to share, no unnecessary personal attack please.
Some people are so negative and aggressive here.

GreatBeyond

If Amazon sent you a return label and it was sold by a seller then it must have been a Fulfilled by Amazon product.

You have either left a review of the seller on the product review section or you have left a review of the product on the sellers page.

If you have slated the seller Amazon would probably remove it because it wasn't the seller who dispatched it so it's not fair that would end up suffering though what was most likely a dispatch error.

Amazon have thousands of negative reviews on products, it's far more likely that you have made a mistake somewhere than it is Amazon have suddenly started deleting bad reviews.

Did you contact Amazon to ask them about it?

Hedgehog99

They wouldn't let me write that my item did not arrive - which I'd have thought would be very useful info for a prospective purchaser!

MobileSaver

GreatBeyond wrote: »

If you have slated the seller Amazon would probably remove it because it wasn't the seller who dispatched it so it's not fair that would end up suffering though what was most likely a dispatch error.

^ This.

If a product is "Fulfilled by Amazon" then it is Amazon who picked and packed the item (i.e. not the Seller) and so they (rightly in my opinion) try to block negative reviews which would unfairly reflect on the Seller.

unholyangel

Hedgehog99 wrote: »

They wouldn't let me write that my item did not arrive - which I'd have thought would be very useful info for a prospective purchaser!

Was it definitely a seller review you wrote and not a product one? Afaik, amazon have a habit of deleting reviews about the seller that are supposed to be for the product.

marlot

unholyangel wrote: »

Was it definitely a seller review you wrote and not a product one? Afaik, amazon have a habit of deleting reviews about the seller that are supposed to be for the product.

Quite right too! It's frustrating when the two get conflated.

The-Truth

unholyangel wrote: »

Was it definitely a seller review you wrote and not a product one? Afaik, amazon have a habit of deleting reviews about the seller that are supposed to be for the product.

Quite right though. When I look at Amazon reviews I want to know what the product is like. Not what the seller was like because that has nothing to do with the product itself!