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Help Please - Returning a Faulty Item

iliketrainz98 · 2015-06-26 09:03:05

Hello I am trying to return an arrival which arrive about 6 days ago which was dead on arrival. It was a TV tuner that did not power on. (I Have done all the necessary tests etc.) I get this email from the seller: 'We are very sorry for the trouble. Sorry we never met such a problem before. So as for that, could you please…

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pinkshoes Posts: 20,531 Forumite

29 June 2015 at 6:38PM

Have you replied saying no thankyou to the 50% reduction and said you want a full refund?

Phone eBay?

I Bought something a month ago from ebay and they had a UK user name, but i then discovered it was coming from China. It took 5 weeks to arrive, and was a size small not medium, so of no use whatsoever. They offered me a 50% refund, to which I declined, said I had waited long enough, and asked for a full refund and for them to arrange item being collected. Full refund received next day and they didn't want item back!

Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')

No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
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