Service cancellation

edited 30 November -1 at 1:00AM in Broadband & Internet Access
2 replies 513 views
Matron_mannMatron_mann Forumite
1 Post
edited 30 November -1 at 1:00AM in Broadband & Internet Access
I have had BT for 1 year . It has never lived up to expectations as down lead speed is 20 per cent of the area average . I have sought technical advice from BT to no avail . I have tried to cancel the service but am being penalised as the contract is 18 months . Do I have to pay these charges considering the service is so poor

Replies

This discussion has been closed.
Latest MSE News and Guides

A guide to council tax bands

Lower your band & save £1,000s

MSE Guides

Cinema MoneySaving tips & tricks

Including year's 2for1 movies for £1

MSE Deals