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no internet!!!!

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  • wacko911
    wacko911 Posts: 678 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Run combofix from bleepingcomputer.com

    Post the log file so we can see your startup items.

    My guess is there is something in your startup that doesnt run in safemode that is blocking you network.

    Have you uninstalled any antivirus software reciently? eg Norton. If so find that vendors removal tool online and run it. I've seen lots of times when you uninstall these programs their self protect modules lock down the internet.
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    try reinstalling the driver for your network adapter.

    Uninstall the driver from device manager - reboot and it should reinstall its-self
  • System
    System Posts: 178,342 Community Admin
    10,000 Posts Photogenic Name Dropper
    Hi

    If you can type in a dos box, command prompt, or run command.com and depending on your version something like

    ipconfig -all >>c:/ipconfig.txt

    You should get a text file with something like this...

    Windows IP Configuration
    Host Name . . . . . . . . . . . . : TUX1
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : Yes


    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 00-19-DB-CD-29-36
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.0.12
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 194.168.4.100
    194.168.8.100

    Lease Obtained. . . . . . . . . . : 25 June 2015 08:11:57
    Lease Expires . . . . . . . . . . : 02 July 2015 08:11:57



    and perhaps do a comparison with the working machine, and post any results here.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • gjchester
    gjchester Posts: 5,741 Forumite
    Looks like a Windows APIPA address, basically the PC cannot see the router.

    Given it works in safe mode its not likely to be a cable. Check your driver, its possible a recent Microsoft update mis-identified it and installed a not fully compatible driver. You should be able to roll the driver back in the Adapters driver properties in Device manager. Uninstalling and re-installing may not help as it will default to the same wrong driver as its newer.
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