EBay's 20% off voucher code fiasco

Schnurrbart

I checked eBay this morning after reading post #10 by bxboards. The code wasn't immediately apparent - I hovered over 'My eBay' in the top right corner, and saw the code at the bottom of the drop-down menu (after the Nectar Collect & Spend option). I don't know when the code went live, but it was only later in the morning that I got an email from eBay about it. Oddly, in the T&Cs at the foot of the email it states "Only valid for [my eBay username]", although eBay are clearly using a generic code again. It'll be interesting to see what happens if it's as popular as last time - surely, after last month's debacle, eBay will have to honour the 20% for all qualifying transactions. I was one of those who lost out last time. To make matters worse, I only really made my (qualifying) purchase because of the discount incentive. And, as my purchase was in an auction that ended at 11pm - only an hour before the promotion ended - the seller was kind enough to wait until the end of bidding, and then straight away send me a combined postage invoice so that I could benefit from the discount. I sent a complaint to eBay, but only received an automated response. Okay, so I somewhat naively sent the email to ku.oc.yabe.www (reversed, as I'm not allowed to post links) as suggested by a forumite, but I really couldn't face the ordeal of live chat given some people's experiences (e.g. eBay demanding screen captures). Especially when I was still trying to get my £5 refund / £10 Tesco voucher from Mighty Deals. But I digress...

theonlywayisup

Schnurrbart wrote: »

I checked eBay this morning after reading post #10 by bxboards. The code wasn't immediately apparent - I hovered over 'My eBay' in the top right corner, and saw the code at the bottom of the drop-down menu (after the Nectar Collect & Spend option). I don't know when the code went live, but it was only later in the morning that I got an email from eBay about it. Oddly, in the T&Cs at the foot of the email it states "Only valid for [my eBay username]", although eBay are clearly using a generic code again. It'll be interesting to see what happens if it's as popular as last time - surely, after last month's debacle, eBay will have to honour the 20% for all qualifying transactions. I was one of those who lost out last time. To make matters worse, I only really made my (qualifying) purchase because of the discount incentive. And, as my purchase was in an auction that ended at 11pm - only an hour before the promotion ended - the seller was kind enough to wait until the end of bidding, and then straight away send me a combined postage invoice so that I could benefit from the discount. I sent a complaint to eBay, but only received an automated response. Okay, so I somewhat naively sent the email to ku.oc.yabe.www (reversed, as I'm not allowed to post links) as suggested by a forumite, but I really couldn't face the ordeal of live chat given some people's experiences (e.g. eBay demanding screen captures). Especially when I was still trying to get my £5 refund / £10 Tesco voucher from Mighty Deals. But I digress...

It may be a generic code, but it is account specific. I isn't working on 2 of my accounts.