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Family Mobile Refuse any Refunds

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Gazzer
Gazzer Posts: 16 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 22 June 2015 at 10:39PM in Mobiles
There is already a thread regarding the announcement that Family Mobile have decided to cease providing a service from 31st August.

They are refusing to refund any unused credit and as far as I am concerned as they are terminating the service they should issue refunds. If I took someone's money it would be called theft so what's the difference.

I have a PAYG mobile as I only use it infrequently so the credit I have with them would have lasted me probably another 6 months.

Comments

  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Try doing a Chargeback via the card you used to top up.

    I'm surprised another provider isn't taking over the service.
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