strange fibre issue

dominicnp

Hi,

I am currently with bt for infinity fibre. I am coming to the end of my contract and would like to switch to another fibre provider. The only problem is that although I can get fibre with bt, I can't get it with any other provider! Interestingly we are in a fibre to premises area (forest hill, south east London) and with bt I can get an over 100mb service. I don't need this much speed though.

I have been told by sky that it is unlikely that they will ever be able to offer me fibre due to my area being fibre to premises.

Is there any way round this as bt are rather expensive and I don't really want to go back to slower normal broadband speeds.

Thanks!

dominicnp

I'd be grateful if anyone could explain the above issue for me please!




Thanks!

rejsystems

I can't really explain the reason for this, I had a look at the Forest Hill exchange at samknows.com and Sky C&W and Talk Talk are on the list of services. Have you tried Plusnet? as they are owned by BT it might be a way around this and maybe cheaper. There are deals for Plusnet and Talk Talk fibre on this page http://www.moneysavingexpert.com/phones/cheap-broadband but I'm not sure that Talk Talk wouldn't have the same problem, assuming Sky rep isn't mistaken. Hope this is helpful.

ChiefGrasscutter

The OP has a full BTOR supplied FTTP service - fibre indeed direct into the property.
Only a few 100,000 I'd guess have this in the UK - if that even.

Many ISP are currently not interested in changing their in-house back office and support systems to cope with the very few FTTP services they might get migrating to them.
FTTP into the house is totally different from the usual FTTC service which is fibre to the local BT street cabinet only and hence down the normal phone lines.

Even plusnet only have their FTTP "service" as a trial not a full product.

macman

Why can you not get FTTC (not FTTP) with Sky)? Is FTTC not adequate for you, given the very limited availability of FTTP at present?

rejsystems

You may well be right but I thought it was a legal requirement for BT to provide a POTS (plain old telephone service) and you would have thought there would be FTTC.

I could well be wrong about the FTTC bit, but I can't see the harm in the OP contacting Plusnet (as part of BT) to just ask the question He might even end up on a discounted trial for FTTP.

I've just read that back and laughed about the number of acronyms in one short post, all I can say is LOL

steveE2

BT is the only major provider of FTTP,none of the other main ISP's Sky,TalkTalk,EE etc offer FTTP,there is no technical reason for this,purely a business choice,Sky and TalkTalk are working on a joint FTTP venture with CityFibre in only a few cities at the moment.

If FTTP is the only thing available to you then FTTC cannot be ordered.

Plusnet will take an order for FTTP but it has to be made via their telephone sales not online and there are no cashback deals for this.

The Providers i know who will sell FTTP are listed below:(none of them particularly cheap)

Retail FTTP Providers:
BT Retail
Plusnet
Andrews & Arnold Ltd.
Zen Internet
IdNet

Business FTTP Providers:
Bt Business Fibre Broadband
Claranet Soho
Entanet
Griffin Internet
NBS Network Solutions
Zen Internet
IdNet business

ChiefGrasscutter

An area is either supplied with a FTTP service OR are given an FTTC service (should people in the area wish to take up superfast broadband)
You do not get a choice
The local infrastructure upgrade is quite different if they are putting in FTTP rather than FTTC.

FTTP is far superior than FTTC and most people 'would die' for an FTTP service as there is no line interference problems on pure fibre , and no distance degrading effects so everyone in the entire area gets the same speed capacity regardless of where they are.