How do I close HSBC account?

rockm87

Help!

Trying to close a HSBC account, there is nothing in it, i dont use it I just want to close it.

there is no information on their website, and I cant email them, and I cant find an address to send a letter.

Has anyone had success?

I can't call them as I don't have the security number.

Lokolo

Have you tried googling "close account HSBC"?

The second result is a form, to close an account....

[edit] Ignore me, that form is to close another account when youve transferred to HSBC.

[edit2] I'll keep looking but it may be easier to go into branch!

cifpower

rockm87 wrote: »

Help!

Trying to close a HSBC account, there is nothing in it, i dont use it I just want to close it.

there is no information on their website, and I cant email them, and I cant find an address to send a letter.

Has anyone had success?

I can't call them as I don't have the security number.

Perhaps call them on one of these numbers?

03457 404 404
01226 261 010

Archi_Bald

According to the T&Cs

You can tell us you want to close your account by:
• calling us on the applicable number set out inthe table before section 1 of the General Terms or writing to us at the above address, except for Money Market accounts where you must call us or write to us at the details given in clause 3 of the Sterling Money Market terms;
• telling your branch in writing, by phone or in person; or
• using Online Banking

http://www.hsbc.co.uk/1/PA_esf-ca-app-content/content/pws/content/personal/pdfs/general-tcs.pdf

rockm87

haha, i know i tried google! was half way through the form til I realised 'it wasnt the droid i was looking for'

Couldnt find it on my online banking....useless!

Can't go to the branch (silly times) , but thank you, I'll try writing to the local branch.

my only option!! blimey!

cifpower

rockm87 wrote: »

haha, i know i tried google! was half way through the form til I realised 'it wasnt the droid i was looking for'

Couldnt find it on my online banking....useless!

Can't go to the branch (silly times) , but thank you, I'll try writing to the local branch.

my only option!! blimey!

Why can't you call them?

planteria

closing a business account required me to drop a letter in to the branch recently. they had told me that they needed a signature to confirm it.

first thought though is that perhaps, rather than closing, you ought to set up a couple of Direct Debits on the account & then transfer it to another bank for an incentive;)

rockm87

I tried calling, I didnt have the right security information!

chris_m

Take out more than you've got in the account - they'll soon close it for you

rockm87

haha, well the account is empty! so i would be hit with a fee....wooops!

KTF

rockm87 wrote: »

I tried calling, I didnt have the right security information!

They should set all that up for you if you explain the situation to them. You wont be the first person who has called them with no idea of their security details.