Help who do I claim my PPI back from?

LewisHamilton

Nasqueron wrote: »

You are confusing 2 things

The recent fine was for miss-handling complaints, it has nothing to do with the actual miss-selling. So what you are talking about with regards to the bank unfairly rejecting a complaint - yes they were fined for that. The actual miss-selling is completely different.

As per previous comments, if you applied for a card or loan and the bank employee ticked a box on your form after you left that would be gross misconduct and would lead to a sacking and likely an end to any career in finance they hoped for - as soon as someone complained about a product they rejected appearing on their bill the bank would look at the statement, see it was ticked and as the customer didn't want it, QED the employee was guilty.

I don't know who you talked to but bank staff were rarely (if ever) on commission, staff in shops selling store cards may well have been. Bank staff may have employed high pressure sales techniques but commission for an employee working behind a counter - no. Moreover, for all the stuff pre-2005, none of it was even wrong, the rules that came in 14-1-2005 that were retrospectively applied to pre-2005 sales by the FOS were obviously not in force pre-2005 and the bank staff were almost certainly not doing anything wrong.

Rejecting complaints where mis-selling was obvious is mishandling complaints. Furthermore, your response is completely missing the points I have written - you state about staff ticking the box but I'm talking about instances where the box is not ticked. At no point have I ever mentioned about a staff member ticking the box to include PPI.

I can reply no further to a poster such as yourself. To state that bank staff did not earn commission for PPI is another statement of yours that is just deluded.

seanbarrie

hi


I had credit cards with citi bank & peoples bank but cannot trace them now. does any1 know were I can get their addresses or who took them over ? thanks in advance


sean