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Cancelling Virgin contract after 4 months

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Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The phrase 'cutting off your nose to spite your face' comes to mind here...
    No free lunch, and no free laptop ;)
  • 19lottie82
    19lottie82 Posts: 6,029 Forumite
    Part of the Furniture Combo Breaker
    Why did it take you three months to get an engineer out? Virgin are usually quite good and will get someone out within a week to fix any problems.

    You can't blame them for not having a phone line for 3 months, and no, you can't cancel your contract because of this.
  • jem16
    jem16 Posts: 19,584 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I suspect the Op is looking to cancel Virgin for some other reason and is trying to use the phone as an excuse.

    If someone has not pursued a fault on the phone line for 3 months, then it is someone who never uses the phone in the first place. As far as cost is concerned it is often cheaper to take a phone line as not with Virgin bundles.
  • gia1
    gia1 Posts: 31 Forumite
    Part of the Furniture Combo Breaker
    So they came, my line is fixed at no charge to me as it was their fault, (which I knew). Thanks for your advice all. :beer:
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