McAfee Internet Security Suite and Sky

sunshine1980

A few months I ago I signed up with Sky and got the 12 month free trial of McAfee Internet Security Suite. I downloaded this onto my laptop. However my laptop died and I bought a new hp one. With the new laptop it also offered a free short trial with McAfee. Someone set my laptop up for me and they downloaded this free trial (they were unaware I already had McAfee with Sky).


Now this trial I got with the new laptop has run out and I keep getting McAfee pop ups saying my computer is not protected. I have logged onto my Sky account and it states on there I am protected with McAfee. However I don't get the usual scans and when I click the McAfee tab on my laptop it is saying it is not protected. I have tried for the past week to download additional copies of McAfee from my Sky account onto my laptop but it keeps saying this service is unavailable.


Please could someone tell me if I am protected or whether I need to download McAfee on my new laptop? Am I ok to still use broadband as according to Sky it says I am protected?


Many thanks for any help.

tavernman

Remove McAfee https://service.mcafee.com/FAQDocument.aspx?id=TS101331 and install Avast Free https://www.avast.com/en-au/index

poppy10_2

Having McAfee on your computer is worse than having a virus. It slows down your computer considerably, infests it with popups like the one you are getting asking for money, and makes itself difficult to uninstall just like other viruses.

Do as tavernman suggests. Get rid of McAfee and install a superior alternative - there are plenty of higher quality antiviruses available for free, including Avast, Avira and BitDefender