MAC code required from BT?

sandieb

I am writing on behalf of a friend who is trying to connect to Orange Broadband (with the Orange Broadband pack - CD/modem/ADSL filters)..(She is not switching Broadband as she was previously with dial up Freeserve).

She has a BT phone line rental - her phone calls are with TalkTalk.

What is the procedure?

Does she need to obtain a MAC code from BT in order to initiate her Orange Broadband? Incidentally her operating system is VISTA Home Premium.

jammin_2

You haven't mentioned if her line has broadband already or not. If it does, then a MAC is required from the company who is supplying the current broadband. If the line is currently clear (no broadband currently being supplied), then there is no need for a MAC code.

BritBrat

She just signs up and pays the connection charge and the monthly bill.

No MAC required, thats for the next time she wants to change ISP.

sandieb

Thanks for that. Much appreciated.

Drunkstar

I would just like to say a big thank you for checking before phoning up and asking for one.


Not kiding, you would be amazed at some of the arguments I have with people. 'You HAVE to give me a MAC' 'No I dont, YOU DONT HAVE BROADBAND!!! Or even a phone line'.

Really.

marleyboy

You shouldnt need a MAC code if you havent had BB before, dial ups dont use them.