MAC code required from BT?

I am writing on behalf of a friend who is trying to connect to Orange Broadband (with the Orange Broadband pack - CD/modem/ADSL filters)..(She is not switching Broadband as she was previously with dial up Freeserve).

She has a BT phone line rental - her phone calls are with TalkTalk.

What is the procedure?

Does she need to obtain a MAC code from BT in order to initiate her Orange Broadband? Incidentally her operating system is VISTA Home Premium.

Comments

  • jammin_2
    jammin_2 Posts: 2,461 Forumite
    You haven't mentioned if her line has broadband already or not. If it does, then a MAC is required from the company who is supplying the current broadband. If the line is currently clear (no broadband currently being supplied), then there is no need for a MAC code.
  • BritBrat
    BritBrat Posts: 3,764 Forumite
    She just signs up and pays the connection charge and the monthly bill.

    No MAC required, thats for the next time she wants to change ISP.
  • sandieb
    sandieb Posts: 728 Forumite
    Thanks for that. Much appreciated.
  • Drunkstar
    Drunkstar Posts: 889 Forumite
    I would just like to say a big thank you for checking before phoning up and asking for one.


    Not kiding, you would be amazed at some of the arguments I have with people. 'You HAVE to give me a MAC' 'No I dont, YOU DONT HAVE BROADBAND!!! Or even a phone line'.

    Really. :(
    The "Bloodlust" Clique - Morally equal to all. Member 2
  • marleyboy
    marleyboy Posts: 16,698 Forumite
    10,000 Posts Combo Breaker
    You shouldnt need a MAC code if you havent had BB before, dial ups dont use them.
    :A:dance:1+1+1=1:dance::A
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    Marleyboy - You are, indeed, a legend.
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