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Prepaid Travel Cards guide

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  • Same problem for me.
    Is there anything we can do?
  • Hi @Jessicat1211 I finally managed to chat to an agent and they've sorted it for me. It looks like they've been inundated today (can't think why) and had a system issue. It took 5 hours for them to get back to me. You can bypass the bot and speak to a person in chat by typing Live agent
  • Same problem for me.
    Is there anything we can do?
    Hi @Jessicat1211 I finally managed to chat to an agent and they've sorted it for me. It looks like they've been inundated today (can't think why) and had a system issue. It took 5 hours for them to get back to me. You can bypass the bot and speak to a person in chat by typing Live agent
  • Got my daughter to apply for the Revolut card via the link on MSE ,because she travels a lot , I have one and I find it a good card to use , but she has applied online and it’s saying she has to pay £4.99 delivery , she has followed the link which says it would be free delivery , any ideas why
  • w1zb1t
    w1zb1t Posts: 2 Newbie
    Okay so I typed "live agent"... I got this:
    Our support agents are extremely busy at the moment. One of our live agents should be with you in approximately 10 hours. We really appreciate your patience!
    :shocked:
    Might just leave it a bit and try again later.
  • Hi
    Has anyone got any advice regarding the Post Office Travel Money Card. I was looking for a card that I and my family could use in Crete and myself in croatia later in the year. I looked at the weswap card but I do not think it's got the Kona as a currency you can use.
  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Jimmy1959 wrote: »
    Hi
    Has anyone got any advice regarding the Post Office Travel Money Card.
    Forget about it, probably cheaper and less hassle to use your regular bank card.

    Keep your money in pounds until you spend or withdraw, with fee-free cards that convert to any currency at the best rates - Starling Bank, Metro Bank (for Europe), Monzo, Loot.io - don't rely on only one.
    Evolution, not revolution
  • Has anyone used/travelled with a SWAPX pre-paid travel card? Are there any pitfalls as it looks (on paper) better than some of the others?
  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    edited 19 June 2018 at 10:09AM
    Lorna5795 wrote: »
    Has anyone used/travelled with a SWAPX pre-paid travel card? Are there any pitfalls as it looks (on paper) better than some of the others?
    No, it's the first I've heard of it. At a glance it looks similar to Revolut but with a 0.5% markup on the (daily?} interbank rate when using it overseas.

    < *SWAP Together - When you SWAP money with other SWAPX card holders in the SWAPX Exchange from either EURO to GBP or GBP to EURO - you swap at the true market rate - i.e the mid price of the interbank rate at the time the SWAP is accepted by the other member.
    ** SWAP NOW - This is dynamic at the ATM or point of sale. Rates are determined at the time of the transaction and carry a 0.5% fee from the daily interbank rate. >

    EDIT : A second glance reveals a myriad of fees for virtually everything - AVOID..!!

    Are there any fees for using my card?
    There are no application or monthly fees for using your card, and spending abroad on your card is free for certain transactions and subject to our fair usage policy. However, some fees apply for certain transactions which are illustrated below.

    Activation Fee £2.50
    Domestic ATM withdrawal £1.50
    International ATM withdrawal £1.50
    ATM enquiry (free with app) £0.30
    Dynamic SWAP at ATM or POS from GBP or EURO to other currencies 0.5%
    Decline at ATM £0.30
    Decline at POS £0.30
    Bank account loading 1%
    Cost to load from a debit card 1%
    Cost to load from a credit card N/A
    Domestic POS transaction usage £0.20
    International POS transaction usage FREE
    Monthly maintenance fee FREE
    Account closure FREE
    Card replacement fee £10.00
    Cost to reverse a transaction FREE
    Card to card transfer FREE
    SWAP currency 0%
    Add currency £0.50
    Add cardholder £5.00
    Unload fee 2%
    Evolution, not revolution
  • Thanks for the quick reply.. what do you suggest. I have a mixture of currencies I need to use - Spain, Turkey, Sri Lanka, Vietnam and Cambodia!.?
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