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Fall due to Supermarket spillage

Have you had a fall in a supermarket, due to a spillage? What was your injury - e.g. just embarrassment, a sprain, fracture, or broken bone(s)? How well did they deal with it? What 'compensation' did you get? Did you have to go to Court? And how long did the process take?
I used to work for Tesco - now retired - speciality Clubcard
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Comments

  • tomtontom
    tomtontom Posts: 7,929 Forumite
    When I fell over in Asda they gave me a four pack of beans as an apology. I was happy to accept this then I realised ... they weren't Heinz!

    Rather than asking roundabout questions why not tell us what happened? Was the supermarket at fault, were they aware of the spillage?
  • Tigsteroonie
    Tigsteroonie Posts: 24,954 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Or are you just fishing for people who haven't yet claimed? Maybe to put them in contact with a no-win no-fee firm?
    :heartpuls Mrs Marleyboy :heartpuls

    MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remote

    :) Proud Parents to an Aut-some son :)
  • elsien
    elsien Posts: 36,500 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Picked myself up. Told them about the spillage so they could clean it up. Carried on with my shopping. The end.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • no1catman
    no1catman Posts: 2,973 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    Or are you just fishing for people who haven't yet claimed? Maybe to put them in contact with a no-win no-fee firm?


    No, Partner slipped broken wrist - in the hands of 'third party'.


    Just wondered what other peoples experiences were!?
    I used to work for Tesco - now retired - speciality Clubcard
  • tomtontom
    tomtontom Posts: 7,929 Forumite
    no1catman wrote: »
    No, Partner slipped broken wrist - in the hands of 'third party'.


    Just wondered what other peoples experiences were!?

    Were the supermarket are of the spillage - were they actually negligent?
  • photome
    photome Posts: 16,683 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    tomtontom wrote: »
    Were the supermarket are of the spillage - were they actually negligent?

    Doesnt seem to matter these days it always someone elses fault!!!

    the resident H and S expert will be along soon to tell me why
  • PasturesNew
    PasturesNew Posts: 70,698 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    My mum sliced her leg open on a milk trolley that'd had the front panel left hanging... sliced it right open. She was about 70.

    The staff took her to the office, cleaned her up, took her shopping/money off her and rang her goods through the till, stuck a bandage/plaster on her leg and waved her off to walk to her bus stop.

    That's how things used to be done.
  • MothballsWallet
    MothballsWallet Posts: 15,912 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    But nowadays it's:

    Where there's potential blame, there's a definite claim!
    No win, no fee!
  • pinkshoes
    pinkshoes Posts: 20,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The only time I have slipped over is when I am not looking.

    Supermarkets have slippery floors (trolleys run better on them!), so if things get split, they get really slippery. Most supermarkets have a cleaning and checking policy for spillages, so other than that, you need to keep an eye open for spillages.

    You will need the supermarket cleaning policy for your claim, and to show they were negligent by not following their policy.

    You cannot expect a supermarket to clean up every spillage as it occurs.

    I do wonder if you won't be allowed to leave your own home unless you have insurance one day.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    tomtontom wrote: »
    When I fell over in Asda they gave me a four pack of beans as an apology. I was happy to accept this then I realised ... they weren't Heinz!

    Rather than asking roundabout questions why not tell us what happened? Was the supermarket at fault, were they aware of the spillage?

    You should have spilled the beanz to their bosses
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