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Please help, need to write to Carphone Warehouse O2

best025
best025 Posts: 25 Forumite
My contract will be finished next month. I've rung them to ask for disconnection, but they said need to write to them. I'm not sure how to write this letter. Anyone knows what kind of massege? please show me an example if you can. Thank you.

Comments

  • mbailey
    mbailey Posts: 858 Forumite
    Part of the Furniture Combo Breaker
    "Dear CarPhone Warehouse,

    I would like to cancel my mobile number (07xxx xxxxxxx)

    <include this if you want to keep number>
    I would like to transfer my number to a new network, so please supply me a PAC code.

    Yours,


    Signed."

    When you ring disconnections they will give you the address to send it to as it appears there are a couple of different address (one in Southampton and one in London) and they use.
  • deekmcc
    deekmcc Posts: 116 Forumite
    Don't forget to put your referance number & account number on top of letter as well & get recorded delivery.

    I sent my letter away 2 weeks ago & got text within 3 days , then they will call you on mobile to offer you different deals.
  • z4kir
    z4kir Posts: 455 Forumite
    You might also want to include the exact date you want the contract terminated,
    SLC: £13000+

    Quidco
    : £
    131.24 (paid) + £0 (validated) = £131.24
    Valued Opinions
    : £75 (paid) + £52.30 (received) + £4.50 (pending) = £131.80
    StudentPanel: £25
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