THREE One Plan - End of Contract

Pricy147

Wondering what people's experiences are when reaching the end of their fixed term for the THREE One Plan tariff which has been discontinued?


I know many people got moved off and allowed to leave or accept another deal. Many seem to still be on the tariff however, including myself whose contract (fixed term) expires next week.


I want to upgrade my phone, and remain on the One Plan for as long as possible. I am paying £37 per month - so the tariff isn't as cheap as some since I had it with a phone on a 24 month contract.


What I want to know is - have any of you phoned three to see if any new phones are available with an ability to extend your contract / One Plan tariff? I suspect not seeing as its discontinued. Have THREE offered anyone a reduction in the tariff while out of contract?


I am concerned phoning them will trigger them to look at the account and immediately say I need to switch or cancel? Even if none of the above are available - I would rather keep a low profile and continue paying £37 pm for as long as possible as it saves me a home bb / land line which would add up to more in addition to another mobile contract.

grumbler

The contract is open-ended, not fixed-term. It goes on unless you or Three cancel it.

Upgrading on the same plan? - I don't think so. Buy the phone outright if you really need it and if you want to keep the tariff.

sdduk

As soon as you try to upgrade they will take the one plain away and offer you something else instead they will not let you keep the one plain.
My sons in the same situation and paying over £35 a month he said he would go out and buy a new phone and just keep paying for the one plain until they make him change.
Afaik they are taking people of in stages so you may last another year or it may be just a couple of months that they offer another plain.

d123

You can only upgrade to a current plan.

Even if you don't upgrade there is a very good chance that Three will be contacting you in the near future to move you onto a current plan as Three are proactively cancelling all old price plans and moving the customer to a current plan or giving them their PAC.

malky39

As said they will not let you stay on your current plan much longer after the two years and if you upgrade they will put you on one of there new plans. From my experience they don't seem to want to keep customers. I am simply only called for my pac and they didn't put up much of a fight. Keep going on about oh we do this we do that, in terms of teathering feel at home etc, but offered me poorer contacts for more money. What they offered was worse than there payg with £15 add on.
They stuck to there word and I had my pac within 1hour of finishing the call

Pricy147

Okay thanks guys. I know the fixed term doesn't mean contract end - but does mean normally you can negotiate a new deal / lower price - so doesn't sound like a goer.


My plan was to purchase the new LG G4 sim free and use that so long as the One Plan was continued - just didn't know if anyone had any luck negotiating a discount once out of term!

zon

keep your One plan. see my thread about upgrading. i regret not keeping it.

It was not about usage by the way more about the cost.
My monthly payments went from £20 to £55 per month !!!!!!! damn iphone

Buzby

Fixed term? Replace 'fixed' with 'minimum' - and your conclusions wouldn't mislead. Tariffs retire, rarely stop - and if you pay they will continue to offer it. New and upgrading customers however can only choose what's currently available.

sharp910sh

I am the same as you. I got the S4 2 years ago and am on the one plane paying 39 quid a month for the one plan and want the G4. It does not make sense staying on the one plan and getting a anew phone say the G4, as you will be paying 500 quid for the G4 then in your case £37 a month.

Of course you will lose the unlimited tethering if you drop from the one plan, but they will do this automatically anyways.

You cannot haggle with three at all, none as they know their the only network which gives unlimited data. I think I will switch to Vodafone and get the g4 on contract.

malky39

Just off the phone to retention's no offers, the guy actually quoted me a more expensive offer than on there own web site.

sharp910sh

Not surprised malky39, they have no competition.