Please help; Should this account still show as a default?

kgw1009

Neil

I was told by Experian that it won't be marked as satisfied but will show a zero balance. I also think it should show as satisfied and not still defaulted. I believe Experian have fobbed me off.

Kev

fermi

Monthly status marker on Experian would remain an 8. That is just how the show them. The main details of the account should show a default that also says satisfied somewhere.

kgw1009

It's the status that still shows default though. This can't be right.

fermi

kgw1009 wrote: »

It's the status that still shows default though. This can't be right.

When satisfied it is a satisfied default. It is still a default though. That doesn't change.

kgw1009

No I understand that but the status should say satisfied not default. Both equifax and call credit show satisfied.

fermi

Post up a screenshot of what it shows.

kgw1009

Updated: 28/04/2015
Current Status: Default
Type: Communications
Balance: £0

fermi

That could be wrong depending on what the rest says.

Really need a screenshot or scan (any personal details blanked). The format of the paper and online report you are looking at could be different to the last ones I checked, so need to see exactly how it appears to you to have an idea.

i.e don't want to send you off making a fuss complaining when it's actually correct under the current format. Or conversely, tell you it's OK if it may not be.