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Waiving a charge for going over credit limit?

Hello MSE-ers
Last month I stupidly went 9p over my credit limit for about three days - the payment that took me over was on a Saturday, when I noticed on the following Tuesday I made a £5 payment to take me back below my limit.

The credit card company have charged me for this, which of course they are entitled to do, but I wondered if anyone had ever got a charge waived as a goodwill gesture for a first offence, especially such a small one?

Thanks

Comments

  • Paully232000
    Paully232000 Posts: 2,108 Forumite
    Just give them a phone and if it is your first time then you maybe in luck.
    Have certainly done it in the past, albeit a long time ago. Paid the monthly payment late, phoned them after the due date and paid, asked to have the fee waived and they did.

    Worth a phone call.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    garfield33 wrote: »
    The credit card company have charged me for this, which of course they are entitled to do, but I wondered if anyone had ever got a charge waived as a goodwill gesture for a first offence, especially such a small one?
    Aqua eagerly refunded it on two occasions after I asked, although it took me less than 3 days to notice and pay.
  • garfield33
    garfield33 Posts: 320 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Just thought I'd tie this one up - I phoned up and a "nice young man" (as my nan would say) refunded the charge as a goodwill gesture, but did warn me that this would be a one-off which is fair enough!
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Can I just add then that you should set yourself an 'invisible' limit of say £100 less than your actual limit so that this does not happen again + it gives you a little leeway in the event of a real emergency.
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