Private parking 'fine' APS Ltd

Quentin

Correct. But see here about changes to POPLA:


http://www.popla.org.uk/update.htm

PocketMolly

What does this mean though Quentin? Is it just a change to the administration process or is it going to be tougher to appeal?

Quentin

We don't know till they start handling appeals.

Redx

PocketMolly wrote: »

What does this mean though Quentin? Is it just a change to the administration process or is it going to be tougher to appeal?

its a different "firm" taking over (the BPA appointed the Ombudsman Services and not London Councils)

until we see the results in a few months time, nobody can tell you what the changes or outcomes will be, not even somebody with a crystal ball !

you will have to register your code on the popla site so they can pass on your appeal to the Ombudsman Service though, so dont let it lapse

enfield_freddy

PocketMolly wrote: »

This is my letter back from APS (superb grammar and spelling!):


"We are writing in correspondence to your appeal e-mail in regards to a parking charge notice that was issued at the above Location for not parking accordance to the rules of the area. Your e-mail is the first correspondence that we have had from you.

The vehicle in question was parked on private land, quite simple you are not entitled to park on private land without the land owners consent. In the case of this particular land, the land owner agreed to allow parking on the following terms, namely:-

a)That you have to display a valid Pay And Display Ticket
b)You agree to pay a fee of £100.00

The private land contained signs from All Parking Services UK LTD confirming the terms and conditions prevalent in relation to the aforementioned private land in terms of parking. Two on either side of the car park entrance that have to be passed to gain entry to the car park. The terms and conditions of the parking on this private land were clearly set out on the signs and by parking your vehicle you accept those terms and conditions which were clearly stated in unambiguous language. These signs are larger than standard size set out by the British Parking Association, and the car park has been audited by the BPA and passed.
During a routine patrol of the car park our officer came to the vehicle registration above and checked to see if the vehicle had a valid pay and display ticket on display, after checking the vehicle it was clear that there was no valid Pay & Display ticket on display, because of this he issued the vehicle with a parking notice.

We have looked at our photographs that clearly show that you had not displayed a valid ticket when your parking ticket was issued.

We operate a 15 Minutes grace period before a ticket is issued.
The Pier car park receives tens of thousands of visitors every year, with one a few receiving parking tickets. Every individual that parks in the car park that does not purchase a valid parking ticket for their stay is, in effect, jeopardising the future long-term ability for this company to maintain the Pier and its buildings
Therefore whilst we sympathise with your comments in your e-mail, unfortunately your Appeal has been rejected.

You can now do one of two things make the payment as below or appeal to POPLA the independent appeal body @ www.popla.org.ukat the original ticket charge of £100.00

As w gesture of good will we have returned the charge back to the reduced rate of £60.00 for the next 7 days, after which payment return to the original amount of £100.00?

POPLA Code / 01

Payment can be made via our website through paypal"


Next stage appeal to POPLA?

pay and display + a £100 "fee" , I like the "we" , bit , one man band , ex pub bouncer

Saint_Domingo

Morning all. I too have fallen foul of APS and the delightful Mr Chandler at St. Annes Pier. Here is my story.
I stopped at the Pier in February. My son needed the toilet and we used their facilities. I dib't have enough loose change for both toilet and car park so took a chance on the car park pay and display. I was there around 10 minutes and returned to find the notice for 100 (reduced to 60 for prompt payment) on my windscreen. Having just been made redundant and shocked by the amount, I decided to appeal to APS's better nature and called them, spoke to Mr Chandler who simply said "put your appeal in writing" which I did by email.
I never heard anything for months but in late July, just as I was about to move to Saudi Arabia for a new job, the notice came which increased the charge to 120. I wrote back, this time by snail mail, explaining I had appealed by email, heard nothing, and was about to move to Saudi and provided a forwarding address. I also said they shouldn't simply rack the charge up without responding to my initial email appeal.
Now I'm in Saudi, my son checks may mail at my UK home. I received a letter from Debt Recovery Plus saying the charge is now 160 and if I don't pay they'll "recommend the creditor to commence court action". I called DRP who said APS never received my initial email so no appeal had been lodged and they wouldn't accept one now. I deleted that email when I was sorting out my affairs for the move to Saudi, thinking that so long had passed (over 5 months) they weren't going to pursue me. I exchanged a couple of emails with DRP who offered to accept 120 if I settled immediately. I refused and offered to settle at 40 to prevent court actions or I would take my chances in court.
I have now had another letter from DRP (to my UK address) saying thy will accept 120 or "will consider commencing court action"
My intention is now to hold firm and see if they will carry out their threat. I note from an earlier post that APS haven't gone to this step yet and wonder if this is still the case. If it does go to court, I hope a district judge will agree they haven't been reasonable.
Thanks for reading. I'll keep you posted.

pogofish

Saint_Domingo wrote: »

Morning all. I too have fallen foul of APS and the delightful Mr Chandler at St. Annes Pier. Here is my story.
I stopped at the Pier in February. My son needed the toilet and we used their facilities. I dib't have enough loose change for both toilet and car park so took a chance on the car park pay and display. I was there around 10 minutes and returned to find the notice for 100 (reduced to 60 for prompt payment) on my windscreen. Having just been made redundant and shocked by the amount, I decided to appeal to APS's better nature and called them, spoke to Mr Chandler who simply said "put your appeal in writing" which I did by email.
I never heard anything for months but in late July, just as I was about to move to Saudi Arabia for a new job, the notice came which increased the charge to 120. I wrote back, this time by snail mail, explaining I had appealed by email, heard nothing, and was about to move to Saudi and provided a forwarding address. I also said they shouldn't simply rack the charge up without responding to my initial email appeal.
Now I'm in Saudi, my son checks may mail at my UK home. I received a letter from Debt Recovery Plus saying the charge is now 160 and if I don't pay they'll "recommend the creditor to commence court action". I called DRP who said APS never received my initial email so no appeal had been lodged and they wouldn't accept one now. I deleted that email when I was sorting out my affairs for the move to Saudi, thinking that so long had passed (over 5 months) they weren't going to pursue me. I exchanged a couple of emails with DRP who offered to accept 120 if I settled immediately. I refused and offered to settle at 40 to prevent court actions or I would take my chances in court.
I have now had another letter from DRP (to my UK address) saying thy will accept 120 or "will consider commencing court action"
My intention is now to hold firm and see if they will carry out their threat. I note from an earlier post that APS haven't gone to this step yet and wonder if this is still the case. If it does go to court, I hope a district judge will agree they haven't been reasonable.
Thanks for reading. I'll keep you posted.

Please keep us posted on your own thread - You agreed not to hijack other people's as part of your signup.

You also won't get as good help and advice on someone else's thread - It can get confused.

The Newbies Sticky, Post 4 also tells you all you need to know about dealing with DRP - Read it carefully!

Coupon-mad

Do nothing and we don't need any new thread about DRPlus again please! NO UPDATES ON LETTERS. It's all covered in the NEWBIES thread.

In February the signs at that pier were practically non-existent as I helped a person with a case from that site and the PPC cancelled it when I reported the lack of signs to the BPA.

Saint_Domingo

Thanks for your comments. It wasn't my intention to hijack PocketMolly's thread but to link to it given the similarities. However I take your point. If the case moves to the Letter Before Court Action stage, I'll open a new thread. Coupon your comment ref the signage gives me encouragement so thanks for that. I've also read the Newbies thread now, which unfortunately google by-passes; so again thanks for pointing that out. Great work guys.