My Dads Halifax and Bank of Scotland accounts closed for the free £5 ?

norm_

skybluesaver wrote: »

If they are closing accounts because of rate tarting, i would much rather them warn customers first so they can take measures rather than just closing accounts.

Precisely, if the banks took a sensible approach they would advise the customer of their intent and the reason behind it and simply cancel any future rewards the account had with a 6 months probation/review.

Cancelling all accounts (even those run correctly) and blacklisting the customer is a completely disproportionate response, which is why I strongly suspect other underlying reasons.

Ed-1

This is another LBG account closure letter. Make of it what you will.

BMN

Ed-1 wrote: »

This is another LBG account closure letter. Make of it what you will.

What does the blanked out "Our reference" field say (it shouldn't be unique)?

Ed-1

BMN wrote: »

What does the blanked out "Our reference" field say (it shouldn't be unique)?

What does it matter?

anoncol

Ed-1 wrote: »

What does it matter?

It might indicate the reason or help collate the different reasons.

Ed-1

anoncol wrote: »

It might indicate the reason or help collate the different reasons.

Just says FD206.

starM

ED-1 - Who received this letter? Was there any large sums paid in or withdrawn recently.

Just thinking about the wording "You will also need proof of where this credit balance has came from".

ceredigion

Reading the letter, I would be screwed. Have no passport and my driving licence is an old green thing (no photo). Also how do you prove the money is yours when the same £ has been going round in circles for years.

starM

ceredigion wrote: »

Reading the letter, I would be screwed. Have no passport and my driving licence is an old green thing (no photo). Also how do you prove the money is yours when the same £ has been going round in circles for years.

That was exactly what I was thinking. My OH has Lloyds account - thinking to withdraw all the funds from it.

Carnival789

Thanks for posting this letter. So we are "potential risks" to their business eh?

It's very intersting that they are willing to sever all ties with some of their customers. We may be costing them a few quid in interest each month but we are also potential mortgage customers etc.

Given that you need money in the bank (literally) to benefit from their high interest current account I would imagine that most people that take advantage of the account are pretty disciplined/savvy with their finances. In my eyes this makes them a lower risk for lending products, so in that respect they seem to be cutting their nose off to spite their face.

If the axe does fall on my head then so be it, I'll just make sure that I tell everyone that will listen about Lloyds' zero-tolerance outlook!