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Got credit report, help with default please

After many years of having terrible credit I pretty much gave up on even trying for loans or credit.
However, this morning I was brave enough to join up with Experian and see what was going on!
To my surprise, my score is good at 928.
I always make sure everything is paid on time these days, so that has obviously helped a lot :)

However, the only negative thing showing was a default from Vodafone.
As far as I was concerned, the account was paid in full and closed years and years ago!
But according to my file, it defaulted for £14!!!
The date it defaulted is 2/1/2010, so pretty good that its not going to be on there for long if I ignore it.
Personally I would rather pay for £14 if it would allow me to get it removed sooner!
Someone told me that if I contact them to remove it, it will reset the 6 years, and others have said if I pay it I can request for it to be removed
I assume the answer is to wait 8 months and let it drop off the radar.
Help please? :)

Comments

  • fermi
    fermi Posts: 40,544 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Paying it WILL NOT reset the 6 years for it being on your report. The default and all trace of the account will come off your report 6 years from the default date no matter what.

    If you dispute the fact that there should have been there in the first place, then that may be a possibility, but you have left it a long long time to initiate such a dispute which may make it more difficult than it would have been if you had done it sooner.

    Some companies have also been known to remove old defaults as a gesture of 'goodwill' if you explain that you disagree and stress how much it affects you unfairly. May be worth a go, but honestly, from what I have seen at least, Vodafone have very little 'goodwill' towards ex customers who they don't think they are going to make money out of again.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

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  • djdestiny
    djdestiny Posts: 26 Forumite
    Thanks, thats what I thought regarding contacting them and it restarting the 6 years but thought I'd check just incase!
    I have no interest in disputing it simply because I cannot remember if they did or did not send a letter first, plus we moved around that time too.
    I'm just wondering if it is worth paying it, and if I do, will it make any difference to my rating?
    If not, then I might as well just wait 8 months and wave goodbye to it anyway :)
  • Candyapple
    Candyapple Posts: 3,384 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    djdestiny wrote: »
    I'm just wondering if it is worth paying it, and if I do, will it make any difference to my rating?
    If not, then I might as well just wait 8 months and wave goodbye to it anyway :)

    As it's so old, paying it now won't make any difference to your credit rating. Just wait the 8 months for it to drop off.
    I'm a Board Guide on the Credit Cards, Loans, Credit Files & Ratings boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi djdestiny,

    If you'd like me to look into this, email me with your details via the link in our profile here.

    All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To access the form you'll need to enter the code WRT135.

    As well as stating your query in the question box, please also quote "MSE Forum".

    Once sent, you'll receive an automated reply with a reference number. Post back with this and I’ll check I've received it.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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