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Ebay seller trying to pull a fast one / Paypal dispute
Comments
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Rufio90210 wrote: »thanks for help guys, Yes I look into dealing with it on pay pal. He must have paid me as a gift as there was a small fee taken off the 100 quid.
Do as Rev says, open an SNAD on Paypal now. Don't waffle too much, don't complicate matters. Just explain it didn't come with the software it was advertised as. Explain it is in the exact condition it was delivered in.
They will tell you to return it (tracked). Do what they say when they say. Keep to the deadlines. Idiots like this seller need to be taught that misuse of the system can work both ways.0 -
theonlywayisup wrote: »Do as Rev says, open an SNAD on Paypal now. Don't waffle too much, don't complicate matters. Just explain it didn't come with the software it was advertised as. Explain it is in the exact condition it was delivered in.
They will tell you to return it (tracked). Do what they say when they say. Keep to the deadlines. Idiots like this seller need to be taught that misuse of the system can work both ways.
If this seller is determined to be a PITA then I think your chances of a hassle free return are diminished somewhat.
The seller might THEN complain of damage upon return. He could refuse to sign for it for example. If this happens, the machine could get returned to you. Will you then try sending again, begging further courier losses?0 -
makeyourdaddyproud wrote: »If this seller is determined to be a PITA then I think your chances of a hassle free return are diminished somewhat.
The seller might THEN complain of damage upon return. He could refuse to sign for it for example. If this happens, the machine could get returned to you. Will you then try sending again, begging further courier losses?
On an authorised return where an eBay or paypal case is open buyer only needs to show an attempt at delivery. So if seller refuses to sign for it, the parcel will go back to the buyer and buyer will get the refund anyway.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
makeyourdaddyproud wrote: »He could refuse to sign for it for example. If this happens, the machine could get returned to you. Will you then try sending again, begging further courier losses?
I think you need to familiarise yourself with Paypal rules. As Soo says only attempted delivery need be proven.
Any further courier losses will be incurred by the seller if he wants his item back.0
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