We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
First Choice (Thomson) declined - no booking ref
kappa99
Posts: 7 Forumite
Hi,
I have been declined for compensation by Thomson (Flight was with First Choice) because I cannot provide a booking ref no or boarding pass - the flight was several years ago but within the window for compensation - having only just discovered this I am claiming now. I missed out on attending most of a festival because of this delay so I was well out of pocket.
How can I turn this on the airline to check databases etc? I have insisted they do this and get the standard "you cannot fill in our form correctly however should you be able to...blah blah".
Surely they will have a record on their own booking system?
Thanks in advance.
I have been declined for compensation by Thomson (Flight was with First Choice) because I cannot provide a booking ref no or boarding pass - the flight was several years ago but within the window for compensation - having only just discovered this I am claiming now. I missed out on attending most of a festival because of this delay so I was well out of pocket.
How can I turn this on the airline to check databases etc? I have insisted they do this and get the standard "you cannot fill in our form correctly however should you be able to...blah blah".
Surely they will have a record on their own booking system?
Thanks in advance.
0
Comments
-
All covered in Vaubans Guide (look for subject access request)
https://forums.moneysavingexpert.com/discussion/51738880
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.1K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards