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Postman signed for my recorded letter whilst I was on holidays

2

Comments

  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    custardy wrote: »
    because the insurer has 'proof' the OP got the letter and didnt action it in the required timescales

    The policy will detail how the insurer cancels the policy, it will generally be by sending a letter giving 7 days notice to last known address.

    They tend not to state they will send the letter by recorded but most do so they get a tracking to confirm it was sent and ideally signed for. But them having sent the letter giving 7 days notice is sufficient to cancel the policy (Assuming that's what they state in the policy or t&cs
  • Quentin
    Quentin Posts: 40,405 Forumite
    custardy wrote: »
    riiiiiiiiight,with no proof the OP had it 'last' Wednesday.
    To me that reads a week past Wednesday

    Which Wednesday is irrelevant, the postie delivering it hasn't made any difference to the OP
  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The fact that someone with a surname doesn't prove you personally received it, but it's unlikely to matter as usually they just have to serve it to your address. If you were on holiday then tough luck I'm afraid.
    Changing the world, one sarcastic comment at a time.
  • If the issue of the postie signing for your mail got back to Royal Mail, they would most likely be dismissed

    I dont want to get the guy sacked to be honest but I think its dull for him to do it.
  • dacouch wrote: »
    The policy will detail how the insurer cancels the policy, it will generally be by sending a letter giving 7 days notice to last known address.

    They tend not to state they will send the letter by recorded but most do so they get a tracking to confirm it was sent and ideally signed for. But them having sent the letter giving 7 days notice is sufficient to cancel the policy (Assuming that's what they state in the policy or t&cs

    Which they did although it turned up last wednesday dated last monday so cancellation date is monday. tomorrow.
  • Our postmen do this and it makes me furious. We tend to get different postmen each week

    It negates the sender paying the extra postage if he is just going to sign it and post it anyway and IMO it isn't to save householders the hassle of going to the post office - it is to save him having to carry it back the mail centre

    I reported them recently for this, when I had an item through the post that was worth several hundred pounds. He signed for it and left it on my doorstep all day whilst I was at work. I was amazed that it was there when i got home. He had actually forged my signature

    Hmmm. Never thought of that. i.e. saving them taking it back.

    Dodgy thing for a postie to do IMHO. Like you say someone has paid for the service so having postman sign it rather defeats the object doesn't it?

    In my line of work I wouldnt risk doing something to make my life easier knowing that if someone reported it I'd get sacked. Thats just nuts.
  • Voltaire7
    Voltaire7 Posts: 253 Forumite
    I ordered some equipment to be delivered to work. I checked online around the expected delivery time and noticed our receptionist had just signed for it, so went down to pick it up. Nothing there. Package arrives 30 minutes later with the delivery driver saying he signed for it to save time, using our receptionist's surname.

    Called the courier company asking what was going on, and why their drive was signing for a £600 item that had not yet been delivered. A few days later I received £50 compensation and a letter confirming he had been fired.
  • Voltaire7 wrote: »
    I ordered some equipment to be delivered to work. I checked online around the expected delivery time and noticed our receptionist had just signed for it, so went down to pick it up. Nothing there. Package arrives 30 minutes later with the delivery driver saying he signed for it to save time, using our receptionist's surname.

    Called the courier company asking what was going on, and why their drive was signing for a £600 item that had not yet been delivered. A few days later I received £50 compensation and a letter confirming he had been fired.

    Fair point but I dont like getting people fired. Yes its their fault and a REALLY stupid thing to do but still....
  • Well its all sorted now and the issue of delivery of the letter didnt come up. Which was lucky for my postman because if it had become an issue then, sorry, he was getting thrown under the bus.

    Still can't understand why they do this? Appreciate its a pain to carry stuff back to the office etc. And yes I guess most people like me normally are quite happy that recorded stuff gets posted without having to collect but all it takes is one occasion like this.

    One complaint and evidence of forgery and surely its a straightforward dismissal for the postman? Why would postman risk this - doesnt make sense to me.
  • fb1969
    fb1969 Posts: 568 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 15 April 2015 at 5:28PM
    Glad it has all been sorted.

    Regarding the postie, typing as a postie. Posties are fairly heavily pressured to get everything delivered and this includes taking items to neighbours where possible. If the letter was "signed for" (previously "Recorded Delivery") it is possible that they actually got a neighbour to sign for it and either put it through your letterbox or the neighbour did. However "Special Delivery" should never be taken to a neighbour.

    The postie may have signed for it in their own name, so no fraud wold have occurred and dismissal would not be an issue. Signing for a Special Delivery would not mean dismissal either but it would probably mean a warning.

    If you still have the item use this link and it should give you the name of the person who for signed it https://www.royalmail.com/track-your-item
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