Persistent Brake Failure, Dealerships Fault -- Advice Please!

Hintza

AdrianC wrote: »

I was reading it as LR was replaced, and LR has failed and been replaced three more times since. Perhaps the OP could clarify?

Ah you could be right. then the original garage has fixed the same one three times with the faulty machine. Stands to reason the others need checked too if they were all done.

As you say OP needs to clarify.

facade

The way I read it, the pipe was relaced by one dealership, then split, and has been "repaired" twice at another garage, then taken to a third garage who is blaming faulty tools.

Me, I'd replace the pipe with some from a different roll, flaring isn't rocket science, it is more likely a faulty pipe if 2 different garages can't get it right. You would have thought brake pipe was seamless tube, but I suspect this one is welded.

arcon5

martinthebandit wrote: »

Really? in an 02 plate pug? You maybe want to think about your driving style.

Is this a joke or are you a complete moron? You can't seriously be suggesting ops driving style is causing the brake pipe to fail?

arcon5

Op - have the pipes repaired elsewhere and send the garage the bill?

If you have to pursue it in court I think a judge will deem 3 attempts of repair more than reasonable considering you lose half your braking ability and are seriously being put at risk! This isn't exactly a minor hiccup, the end result could be very dangerous.

A complaint to TS is also justified!

s_b

i cant believe im reading this
if the flare is indeed being done wrong then the person doing the repairs needs pulling off doing this job now

Richard53

arcon5 wrote: »

Is this a joke or are you a complete moron? You can't seriously be suggesting ops driving style is causing the brake pipe to fail?

I assumed the OP's remark about 'flat to the floor' was because there was no pressure in the pedal, not because of driving style. But there are people who will always interpret something in a way they can criticise. Sadly, this forum has a few of those.

Smurf88

Thanks all for your feedback and interest. To answer some of your questions:

- My foot was indeed flat to the floor because of a lack of pressure in the pedal, rather than driving style.

- It is the same brake pipe (LR) that has been replaced and has broken each time. Only the LR pipe has been replaced at any point in this saga.

- The original work was carried out by the in-laws local garage and was paid for. Every repair since (three) has been carried out by my local garage, in order to have it covered under their warranty (same dealership franchise as the in-laws local garage). This same garage is now blaming faulty tools.

AdrianC

Smurf88 wrote: »

- The original work was carried out by the in-laws local garage and was paid for. Every repair since (three) has been carried out by my local garage, in order to have it covered under their warranty. This same garage is now blaming faulty tools.

So these two garages are part of the same company?

I'm now a bit baffled, though. If your local garage have "fixed" it on the last three occasions, how come it's the fault of the original garage's tools/skills still?

Smurf88

It is the local garage blaming their own tools. Which doesn't explain why the original work was faulty!

AdrianC

Perfectly good, brand new brake pipe flaring tools start at £20ish...