FAO: Vodafone Rep

Craig660

Vodafone_company_representative wrote: »

Hi Craig660,

So I can take a closer look at this, email me with your details via the link in our profile here.

All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me, quote the code WRT135 - MSE in the subject line.

Once sent, you'll receive an automated reply with a reference number. Post back with this and I’ll check I've received it.

Kind regards,

Lee

Social Media Comms

Vodafone UK

Hi,

The reference number is WRT135 - MSE [#10015021]‏

The account number for the 3G data card is 13699139

Thank you very much for your help

Craig660

Vodafone_company_representative wrote: »

Hi Craig660,

So I can take a closer look at this, email me with your details via the link in our profile here.

All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me, quote the code WRT135 - MSE in the subject line.

Once sent, you'll receive an automated reply with a reference number. Post back with this and I’ll check I've received it.

Kind regards,

Lee

Social Media Comms

Vodafone UK

Good Morning,

Have you managed to look into this ?

Many Thanks.

Vodafone

Hi Craig660

I've emailed you today requesting some further information.

As soon as we've received your response, we'll be in a better position to investigate this for you.

DaveCD

Craig660

This has now been resolved and my credit rating is now excellent again.

Thank you very much @CandyApple and also the vodafone rep who took the default off and back dated the late payments.

Much appreciated, I can now move forward and try to get a mortgage.

Craig660

Candyapple wrote: »

There is a Vodafone rep that posts here, you may want to edit your title and add FAO: Vodafone rep to it to garner their attention.

http://forums.moneysavingexpert.com/member.php?u=791417

Thank you very much, please see post above.

Vodafone

Hi Craig660,

Thanks for updating the thread to confirm that this has been resolved for you.

Kind regards,

Lee

Social Media Comms

Vodafone UK