Would you demand a refund?

iwannanicerlife

A few years ago My bank statement showed a direct debit to Oxfam for £15. I had certainly not set up a direct debit, and after a chat with the bank it was cancelled but Just because it is a charity doesn't mean it should be ignored!

nicholaswitchell

quinndelfre wrote: »

I can head down to my bank to complain again, but I'd look like an idiot when faced with the politically correct remarks, it's for a good cause, can you really not afford a pound and all that crap.

Head down to your bank AGAIN?!?!?!?!

I'm surprised you bothered the first time, they'd have been sniggering at you as you left - but a SECOND time? Mate, you'd be the laughing stock of the bank.

You might think these places are filled with professional people, but at the end of they day it's an act - they laugh at idiots there, just like every other retail establishment laughs at idiots as they leave.

Loucien

quinndelfre wrote: »

I only buy from Amazon online and I make sure there's no charity box ticked. This money was stolen from me, and the saying, it's for charity, it's just a pound, makes me look like a cheapskate asking for it back.

Ebay have a £1 donation check box when you make a purchase (don't know if they had a Red Cross campaign). I've never seen one on Amazon.

I think that if money is removed from your bank without your consent/knowledge then that's never OK. No matter who took it, or how much.

mickaveli2001

quinndelfre wrote: »

I made a complaint to my bank and they said they'll look into it. British Red Cross also said they'd look into it, but nobody is able to tell me what box I allegedly ticked. It's been over a month and they're still 'investigating' or perhaps hoping I'd just quietly disappear and forget about this.

I can head down to my bank to complain again, but I'd look like an idiot when faced with the politically correct remarks, it's for a good cause, can you really not afford a pound and all that crap.

It's like when I go shopping and a cashier ask me for £0.10 or sometimes £0.02 in front of an entire queue, and I need to find a politically correct excuse to say no without looking like a moron.

A lot of these websites (Amazon, ebay, play) are all incorporating this 'donate to charity' nonsense. I'm all for helping others but a lot of these charity's are nothing more than tax free businesses that give a little back for PR purposes. No charity director should be on £100,000+ per annum.


Some of the online shops used to have it automatically ticked, where you had to 'de-select' it. £1 is £1 and you have every right to claim it back. People can blindly donate to pay for administrative overhead, marketing costs, and executive salaries, but locally is always better. There is absolutely no incentive to solve any problem that would put that "charity" out of business

rach_k

If I was 100% sure that I hadn't accidentally checked a box somewhere like eBay, I would tell them to keep the money but that I expected them to find out how it happened and let me know. That way I would hopefully avoid sounding like a plonker and it would mean the problem was investigated and sorted so it couldn't happen again. Win for both sides.

mum2one

If the word "red cross" was taken out and replaced with Starbucks - there wouldn't be half the fuss - at the end of the day I would say the op is right in questioning it, there's so many accounts of is fraud - how are we know that this isn't happening.

If it was me then I would ask the other side three could be a dd or a so making its way through the system x

marleyboy

nicholaswitchell wrote: »

Quite frankly I can't believe you've logged onto your computer, come online, registered on the forum, and posted about this... all for the sake of a quid.

I honestly wish I only had things as non-important as this to worry about.

I would! It might only be a quid, but it is MY quid and I dont feel that it only being one of my quids means its fair game for anyone to decide to spend it for me, charity or not!

letthemeatcake

When I purchased something on Amazon I was asked to make a donation to a charity but it was clear that it was my choice and I had to tick the donation amount I wanted to make.

In your case they must have had a pre-ticked box hidden away somewhere.

tripled

I don't think many people would dispute the Red Cross is a worthy cause. However, the OP is well within their rights to dispute an apparently unauthorised transaction - whatever the amount and whoever it is to. I also disagree that being a charity makes it ok to use subversive or devious means to obtain dontains. While that may or may not be the case here, it seems some other posters don't have a problem with this.

Was this a card payment? If so ring your bank and request a chargeback as it wasn't authorised. I wouldn't bother going to the branch or ringing the Red Cross again.

mickaveli2001

whitesatin wrote: »

To be fair, I think the OP has a point and is right to check it. On this occasion it was "just" £1 but I can see it might be worrying to think that money can be taken from your account when you are not expecting it.


I am all in favour of charities and understand that they have to raise money but sometimes I don't agree with their methods. I now find myself avoiding certain shops, e.g. it is WH Smiths at the moment, because I am accosted outside by a certain charity's workers who have an answer to every reason why I don't want to donate and who really put me off going past them and into the shop. I thought they were not allowed to stand within so many feet of a shop but not so in this case. My husband donates to many charities and we constantly get calls asking him to up his monthly contributions which he actually does.


So, charity or not charity, you need to keep in control of your finances.

Spot on.


I tell them bluntly. Simply due to their immoral trick attempts to emotionally blackmail the passer-by. Outside Holland & Barrett's in our local shopping centre, we have the charity people and they don't just say 'would you like to donate to <INSERT CHARITY>' but instead they say 'would you like to support <INSERT CHARITY>' so instead of saying no to 'donating' (which could have a number of justifiable reasons', you are forced to say you would not support if you say no, which are 2 completely different things.


It's a disgusting tactic to use. I simply respond by saying yeh I would love to support <INSERT CHARITY>, but refuse to line it's directors pockets and walk off.


I stopped shopping in Morrisons for a similar reason. Not so much charities, but stalls of insurance companies, SKY, sponsor-a-dog and other direct debit hunters hounding you on your way out, something you never get at local farm shops or businesses