T-Mob slashes value of Flext Tariffs.

Bufflowbill

"T-Mobile has slashed the inclusive value of its Flext tariffs for new customers, dropping the combined value of texts and minutes offered by as much as £45.

The network has also stopped including voicemail in its Flext value package, and has introduced a minimum call charge of one minute for all Flext tariffs. T-Mobile said the move was 'part of a price review', but that the 'tariffs were still good value'.

The operator has made the changes to its post-pay 12-month tariffs proposition, which come into effect on 15 August."

http://www.mobiletoday.co.uk/content/16664.asp?men=2&sub=6

baby_belle

I am due an upgrade with T-Mobile on 18th August but had decided to change to Virgin. When I called to give notice they offered me a 12-month Flext 25 for £17.50 - they have advised they will complete this offer on 10th August (one week early). I am hoping if these changes are coming into effect on 15th August I should get the £40 allowance on the Flext 25.

Very interesting reading though - thanks for the information.

mouseclick

Bufflowbill wrote: »

"T-Mobile has slashed the inclusive value of its Flext tariffs for new customers, dropping the combined value of texts and minutes offered by as much as £45.

It's a little misleading, I think, they say they give you £34 worth of calls (170 mins) on Flext20 (12 months), this is based on 20p a minute, but the standard rate for PAYG Everyone x-net voice calls is only 15p a minute, so really you are only getting £25.50's worth of calls for £20. And of course, if you don't use up your minutes every month, you could be worse off.

Sid_Harper

The voicemail charges and minimum cost apply to all flext tariffs apparently.

Alonso14

Just to add to this: Flext with web & walk on 12 months are unaffected

patwa_2

Phew, thank goodness. I was getting a tad worried there until I read that last post even though I've been assured my custom package would not be affected.

H.

Sid_Harper

Alonso14 wrote: »

Just to add to this: Flext with web & walk on 12 months are unaffected

Not quite true. Whilst the allowance may still be £40 for Flext 25+W'n'W as a tariff, http://www.t-mobile.co.uk/shop/mobile-phones/price-plans/pay-monthly/webnwalk/12mth-flext-25-webnwalk/ clearly states that "Voicemail retrieval is not included in your allowance".

http://www.t-mobile.co.uk/shop/mobile-phones/price-plans/pay-monthly/webnwalk/plans/ suggests the voicemail charge is 10p/min vs. the 12p/min though I suspect this is something they've just forgotten to update.

I suspect the minimum 1 minute thing also applies.