Tsb Security

Midslad27

As anybody had any issues with Tsb. They have blocked my Internet Banking until I prove my ID. I forgot my details but had them reset twice but now they blocked me for no reason

Paul_1977

Never had any issues.

ceredigion

Midslad27 wrote: »

As anybody had any issues with Tsb. They have blocked my Internet Banking until I prove my ID. I forgot my details but had them reset twice but now they blocked me for no reason

Don't think you have much to moan about. You have reset TWICE
and now they want some ID. Well what do you expect!

gunsandbanjos

Sounds like their security is pretty good.

zerog

Like the rest of the Lloyds banks, their security is rather redundant

You already have to spend a minute on the phone whenever setting up a new payment, but then if you try to make a big new payment it just shuts you out of internet banking anyway. So why bother with the phone thing in the first place if they are going to force you to call them.

Kendall80

zerog wrote: »

Like the rest of the Lloyds banks, their security is rather redundant

You already have to spend a minute on the phone whenever setting up a new payment, but then if you try to make a big new payment it just shuts you out of internet banking anyway. So why bother with the phone thing in the first place if they are going to force you to call them.

I find their automated telephone security process rather simple/painless and much preferable to the increasingly ubiquitous use of card readers.

zerog

Kendall80 wrote: »

I find their automated telephone security process rather simple/painless and much preferable to the increasingly ubiquitous use of card readers.

Well I agree they are easier than using a card reader, but only banks which use card readers will send your payment through instantly 99.9999% of the time (100% for me) and never lock you out of internet banking, which is far more inconvenient. (Yes I know FPs can take until the next working day)

I can't use any of the Lloyds banks as a main account because any time I make a new payment (even for £100) my internet banking gets locked which takes an additional 15-20 minutes to sort out during the UK day - as you can see from this post time I am frequently active during the UK night

Whenever I want to make a critical new / large payment I transfer the money from Lloyds group to Nationwide and use their card reader. My Lloyds group accounts have been "trained" not to lock me out when sending £5000 to my Nationwide account.

parker1982

I prefer the card readers and tokens as I feel they're more secure. A fraudster would need your debit card or token device (along with your pin) whereas the automated phone systems used by TSB / LLoyds / Halifax etc can be bypassed with a divert placed on the number.

http://www.theguardian.com/money/2014/may/30/halifax-lloyds-banking-online-security-hacker

colsten

parker1982 wrote: »

I prefer the card readers and tokens as I feel they're more secure. A fraudster would need your debit card or token device (along with your pin) whereas the automated phone systems used by TSB / LLoyds / Halifax etc can be bypassed with a divert placed on the number.

http://www.theguardian.com/money/2014/may/30/halifax-lloyds-banking-online-security-hacker

For this fraud to work, the fraudster needs to have a heck of a lot of information about the account holder - login information, phone number (which is obscured in the account), details to identify themselves to BT, the password to send money etc. And the account holder needs to use a BT landline in the first instance.

I am not saying it is totally impossible but you would need to be incredibly careless with a lot of your own information before you could lose any money from a Halifax/BOS/Lloyds/TSB account to a fraudster in the way that article suggests you could.

noh

zerog wrote: »

Well I agree they are easier than using a card reader, but only banks which use card readers will send your payment through instantly 99.9999% of the time (100% for me) and never lock you out of internet banking, which is far more inconvenient. (Yes I know FPs can take until the next working day)

I can't use any of the Lloyds banks as a main account because any time I make a new payment (even for £100) my internet banking gets locked which takes an additional 15-20 minutes to sort out during the UK day - as you can see from this post time I am frequently active during the UK night

Whenever I want to make a critical new / large payment I transfer the money from Lloyds group to Nationwide and use their card reader. My Lloyds group accounts have been "trained" not to lock me out when sending £5000 to my Nationwide account.

Are you outside of the UK?

I have never had any problem with large online payments out from Lloyds group accounts. I have accounts with Lloyds,TSB,Halifax and BoS.

Kernel_Sanders

I couldn't make a FP from TSB on Thursday, and it wasn't even 5pm! It would only schedule it for Good Friday. I made a FP from Santander at 9pm the other night, and later found that it had been credited to a Nottingham Building Society account the same day.