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MSE News: E.on told to pay refunds and give £7.75m to charity after overcharging user
Former_MSE_Paloma
Former MSE 531 Posts
in Energy
47,000 E.on customers have received or will get a refund, while Citizens Advice will get £7.75m after overcharge blunder ...
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E.on told to pay refunds and give £7.75m to charity after overcharging users
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E.on told to pay refunds and give £7.75m to charity after overcharging users
Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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And the fine by Ofgem " £1.00" , which is outrageous when this is a repeat offender. EON are one of the most appalling companies in the energy sector and do not care about their customers, EON's failure to half the number of domestic customer complaints year on year is clear evidence of this. Check out their own website.
That's 3 times they have been wrapped over the knuckles by Ofgem and even now are still in breaching standard licence conditions and Ofgem allow this with complete impunity. Disgraceful.
Previous Ofgem findings against EON include:-
a) £ 12 million Fine by Ofgem for mis selling over a 3 year period.
b) £ 3 million fine by Ofgem for illegal sale of Low energy light bulbs , and now this latest £7.75 million.
When is Ofgem going to start revoking licences? Is this not the real cost of doing business in the UK.
Ofgem are not fit for purpose. It's the old boys club at work with £1.00 fines. This is a national disgrace.
To all EON potential customers,
I should also add that customers should check out the number of EON customer complaints per year just for their domestic customers on EON's web site. It is shocking.
EON need to employ more customer service personal rather than customer services like they have done in previous years, but the problem is also Ofgem.
* They unfortunately can't read the posts the moderators have deleted.
Dear Cardew,
EON are repeat offenders so Ofgem tell me. Are Ofgem lying?
That the problem with PR boys you's now nothing just chant the same old bile .
A £1.00 fine by Ofgem. Is that the cost of doing business for EON?
To all PR reps/ agents on this site and or EON reps,
EON where fined for repeat offences by Ofgem of £1.00 as per Ofgem announcement yesterday.
Your bile about me is just that bile. No serious attempts to justify because there is not one.
You do not attempt to justify such a low fine levied by Ofgem on a repeat offender(EON) , or are you disputing this fact?
EON should have been fined more by Ofgem. The fine was a national disgrace.
EON are repeat offenders but Ofgem are not fit for purpose.
Now PR chaps go and waste your time on other things.
Anybody like to share the details?
just looking at the heading of this topic and thinking, is the £1.00 fine by Ofgem tax deductible for EON or is the £7.75million payment(less the £1.00) to a charity tax deductible for EON? Anybody know?
It should be divided by the victims as compensation.
Yes Mark, but the question is , is it a conflict of interest as well, equally is it done transparently , where does the money go( check where it should be spent) because it not in new barristers or full time legal staff for the CAB.
How is it split between England, Wales and Scotland?
Was a £1.00 fine for a repeat offence by EON Justice, proper, equitable by Ofgem. And is the money tax deductible to a charity?
Oh My Kingdom for Transparency!