We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Credit Card Protection

13»

Comments

  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    saveruk wrote: »
    Excellent - would this be the same code for RBS?

    Yes, its a Mastercard code.
  • saveruk_2
    saveruk_2 Posts: 35 Forumite
    Just thought I would update you...


    Called RBS yesterday who advised that I need to write in with all details and evidence (which I already have done).


    Their claims department will then assess if I am eligible for a chargeback... if not, then and only then will it be assessed for a s.75 claim.


    He said that all claims must be in writing, nothing can be resolved via telephone and all claims are assessed for a chargeback first (even if the consumer has asked for a s.75 claim).


    Thanks again
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture