CC Fraud - Refunded Twice!

joon79

Hi All,

My CC was subjected to a fraudulent payment of over £2000 a few months ago. I rang up immediately and reported it and the full amount was refunded by the retailer.

A few weeks later the paperwork arrived from the card issuer, and I filled in the details of the transaction and sent it back, presuming that this was just the formalities for the refund I'd already had.

However, I've just checked my card balance today after not using the card for a month or two and I was credited the refund again but this time from the card issuer! So my card is now over £2000 in credit! The credit is dated back to the start of June.

So therefore my question is - what should I do? The obvious temptation is to try to cash in on their mistake, and I was looking to close this card anyway, so do I just call them up and shut the account, and ask them to send me a cheque for the credit balance?

Would I be doing anything illegal by doing this? I could always pay them the money back if they come chasing it? :rolleyes:

Thanks,

Jon

Karl.H_2

Be honest and ring them up and explain the mistake. Ask for 0% on purchases for a year as a reward

[Deleted User]

Shut the account down get teh money as a cheque place in a savings account. If they write you and tell you then pay them back, if they dont leave it there for 6 years after which time wack it on your mortgage

James

B honest and sleep at night. They might even reward you for your honesty.

I would be interested in learning more about the fraud.

Was it an internet, mail order or telephone order placed with the retailer

OR

Was it a face to face transactions. If so what was the M.O. of the crook? Did they forge your signature or use your PIN (If they were chip & PIN compliant)?

If they used your PIN were you given any advice by your card issuer - re changing your PIN etc?

Thanks in advance

joon79

James,

The fraudulent transaction I had was from a major UK insurer - I'm not sure how my details were used, they just told me that they had been used to pay for a policy that they already had suspicions about.

I'm still confused as to how this could have happened really - surely if someone is using my CC to buy a policy for themselves, then the details of the policy that they are submitting surely have to be genuine, otherwise how can they possibly benefit from it?

Also, I remember wondering why it is that insurance company's dont insist that the payment details match the policy details! Surely some sort of check on names, addresses etc has to take place! :mad:

The card was a chip and pin card, and I've since had a replacement with a new PIN.. they didnt really give me any other advice as such...

BTW what do you mean when you ask what the 'M.O.' of the crook was?

Thanks,

Jon

[Deleted User]

The banks are run by the dark lord, they wont reward you, its only stealing if you dont give it back if they ask so let them ask first. They need to say pwitty pwease.

They prob wanted the insurance so they could get car tax as now big brother comes down hard on taxless cars they need the fake docs to fly with the five O

M_Thomson

Yant1 wrote: »

The banks are run by the dark lord, they wont reward you, its only stealing if you dont give it back if they ask so let them ask first. They need to say pwitty pwease.

They prob wanted the insurance so they could get car tax as now big brother comes down hard on taxless cars they need the fake docs to fly with the five O

Nice to see the morals of this country taking a further step downwards. :rolleyes:

[Deleted User]

Morals, wheres the morals in the banks creating money they dont own and then collecting interest on it. The people are enslaved by an illusion, a puff of smoke and a mirror. If god gifts the opportunity to take some of that interest back then it was written

James

joon79 wrote: »

James,

The fraudulent transaction I had was from a major UK insurer - I'm not sure how my details were used, they just told me that they had been used to pay for a policy that they already had suspicions about.

I'm still confused as to how this could have happened really - surely if someone is using my CC to buy a policy for themselves, then the details of the policy that they are submitting surely have to be genuine, otherwise how can they possibly benefit from it?

Also, I remember wondering why it is that insurance company's dont insist that the payment details match the policy details! Surely some sort of check on names, addresses etc has to take place! :mad:


BTW what do you mean when you ask what the 'M.O.' of the crook was?

Thanks,

Jon

MO = Modus Operandi (Method of operating).

Quite an amazing tale.

The Insurance Company were suspicious yet allowed the card transaction to go through without checking, sloppy to say the least.

The only reason I can think of anyone doing this is for car insurance. They may have needed a cover note to make a fraudulent purchase of a new/used car with cash or other false details/or stolen payment means (ID fraud) But this is just a guess.

My first thought is they used your card details, as presumably you had your card in you possession at all times?

Why don't you try and obtain more information from your card issuer/insurer? You could be an ID fraud victim without knowing it.

Karl.H_2

Well, I think I might have changed my mind after reading these posts. How about putting into your Savings Account, and If they want it back give it to them straight away. Think of it as borrowing money. They have given you it to borrow, so why not transfer it for a while. I am sure you're not breaking any laws unless they ask for it and you refuse.