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Wright Hassall do the right thing.

Dear Mr Xxxxx
OurReference: 000000
OurClient: ZZPSLimited

I write further to your complaint received in our offices via email on 00 March 2015 and our subsequent acknowledgement dated 00 March 2015.

Having reviewed your complaint and investigated the matter I can confirm that we have now closed our file in this regard and returned it to our client ZZPS Limited.

I would like to take this opportunity to assure you that we take your comments seriously and it is not our intention for our letters to be interpreted in a threatening or intimidating manner. Having taken the above into consideration I am able to up hold your complaint and to confirm we are no longer instructed on this
matter. Please refer any future queries to our client, ZZPS Limited directly.

Yours Sincerely

Xxxxx Xxxxxx

Customer Assurance Department
For and On Behalf Of
Wright Hassall Solicitors LLP


All explained in my thread here.
I don't like morning people. Or mornings. Or people.
«13

Comments

  • Herzlos
    Herzlos Posts: 16,057 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    00 March? I'm still not convinced this comes from Wright Hassal, and it doesn't say they are no longer dealing with ZZPS, just that they've closed this instance. But still, it's progress.
  • trisontana
    trisontana Posts: 9,472 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I wonder if the thought of the SRA getting involved has prompted this turn around?
    What part of "A whop bop-a-lu a whop bam boo" don't you understand?
  • daveyjp
    daveyjp Posts: 13,734 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Judging by the link to the company they are not insignificant. Times must be really hard in the legal world if they are willing to expose themselves to reputational damage by getting into bed with PPCs.
  • Marktheshark
    Marktheshark Posts: 5,841 Forumite
    Seventh Anniversary 1,000 Posts Combo Breaker
    daveyjp wrote: »
    Judging by the link to the company they are not insignificant. Times must be really hard in the legal world if they are willing to expose themselves to reputational damage by getting into bed with PPCs.


    Agree totally, not even "real debts" no more legitimate than charges for standing on a crack in a pavement.

    Only a very desperate Solicitors gets grubbed up with a private parking ticket racket.
    Would you trust them to do anything for you ?
    I do Contracts, all day every day.
  • trisontana
    trisontana Posts: 9,472 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I think the days of the "honorable" solicitor are long gone. Just like bank managers they used to be regarded as pillars of society, No more. There are quite a few examples of dodgy behaviour by them now. There was the case of the solicitor from Leeds mixed up in a "boiler room" scam, or the one in Bristol who said that a pyramid scheme was legitimate. So legitimate in fact that 9 women went to prison over it.

    Even more serious was the case in the area where I live where several solicitors creamed off millions of pounds that should have gone to miners under the compensation scheme for sick and injured workers.
    What part of "A whop bop-a-lu a whop bam boo" don't you understand?
  • bazster
    bazster Posts: 7,436 Forumite
    1,000 Posts Combo Breaker
    Would you trust them to do anything for you ?

    It obviously hasn't crossed their minds that so many of these letters are flying around that there is a real chance one could land on the doormat of a potential client - and that one future client alone choosing to go to a less sleazy legal firm could cost them vastly more revenue/profit than they are making from ZZPS.
    Je suis Charlie.
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    You never know how far you can go until you go too far.
  • HO87
    HO87 Posts: 4,296 Forumite
    We could go on and on and there are many examples of wrong-doing by solicitors.

    Like the systematic and large-scale legal aid fraud practiced within Robinsons solicitors in Cheltenham back in the '90's. The managing partner picked up a decent 7 years for his trouble - after he had repaid half a million. Another 7 members of staff were imprisoned.

    http://www.sfo.gov.uk/press-room/press-release-archive/press-releases-2004/twenty-two-convictions-in-legal-aid-fraud-at-solicitors-firm.aspx

    There must be something about Gloucestershire because it was only a couple of years ago that the county coroner was found to have his hand in the till to the tune of £2m and he collected an 8 year sentence.

    http://www.cps.gov.uk/news/latest_news/solicitor_and_former_gloucestershire_coroner_sentenced_for_fraud/

    Then there was the case of the Welsh solicitor that helped a drug dealer friend to build up his property portfolio. He got 4 years for his trouble.

    http://www.bbc.com/news/uk-wales-south-west-wales-12786950

    The best reading are all the disciplinary reports published on the SRA website.
    My very sincere apologies for those hoping to request off-board assistance but I am now so inundated with requests that in order to do justice to those "already in the system" I am no longer accepting PM's and am unlikely to do so for the foreseeable future (August 2016). :(

    For those seeking more detailed advice and guidance regarding small claims cases arising from private parking issues I recommend that you visit the Private Parking forum on PePiPoo.com
  • Sam_Fallow
    Sam_Fallow Posts: 923 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Herzlos wrote: »
    00 March? I'm still not convinced this comes from Wright Hassal, and it doesn't say they are no longer dealing with ZZPS, just that they've closed this instance. But still, it's progress.

    This does come from WH. 00 March? I've edited some parts for anonymity. Plus, it was signed by a real person though they are not mentioned on WH staff pages but at least they have a customer Assurance department.
    I don't like morning people. Or mornings. Or people.
  • bazster
    bazster Posts: 7,436 Forumite
    1,000 Posts Combo Breaker
    Sam_Fallow wrote: »
    This does come from WH. 00 March? I've edited some parts for anonymity. Plus, it was signed by a real person though they are not mentioned on WH staff pages but at least they have a customer Assurance department.

    Possibly, but "Customer Assurance Department" sounds more like the kind of rubbish debt collectors invent than a department in a legal firm. For a start, solicitors don't have "customers", they have clients.
    Je suis Charlie.
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