Window sill repair/replace - shoddy work

Supernova

Had some work done last month. It was done in 3 hours rather than the estimated 2 days. I was too ill to inspect at the time but here is an example of the results now I could get up a ladder:





Some of the wood is still soft and I assume there is no way they could argue that sanding, filling, priming and two coats of (quick dry?) paint on 5 sills would take 3 hours?

Cheers
S

gardner1

Supernova wrote: »

Had some work done last month. It was done in 3 hours rather than the estimated 2 days. I was too ill to inspect at the time but here is an example of the results now I could get up a ladder:





Some of the wood is still soft and I assume there is no way they could argue that sanding, filling, priming and two coats of (quick dry?) paint on 5 sills would take 3 hours?

Cheers
S

Looks like a real bodge job done by a 5yr old

gardner1

OP who did the work.....was it a cold caller or tradesman who was recommended to you

Supernova

gardner1 wrote: »

OP who did the work.....was it a cold caller or tradesman who was recommended to you

I had three quotes. In the end it was a cold caller - a recommended person couldn't be bothered to look at it. They are a registered Ltd company with a website and contact details. I had been searching for 18 months and just decided it had to be done.

The thing is what can I reasonably expect to have been done. I expected sanding, filling, priming and two coats - 2 days work which they did in three hours because it was about to rain. The pictures above and below seem to indicate only one coat of paint which is already cracking. Supposedly guaranteed for 10 years. It was £750.





Cheers
S

Dan-Dan

what have they said (assuming you have called to give them merry hell?)

Supernova

Dan-Dan wrote: »

what have they said (assuming you have called to give them merry hell?)

Nothing yet, I was formulating an email/letter:

http://www.adviceguide.org.uk/england/consumer_e/consumer_common_problems_with_service_providers_e/consumer_poor_quality_service_e/supply_of_goods_and_services_act_-_services.htm

Dan-Dan

Supernova wrote: »

Nothing yet, I was formulating an email/letter:

http://www.adviceguide.org.uk/england/consumer_e/consumer_common_problems_with_service_providers_e/consumer_poor_quality_service_e/supply_of_goods_and_services_act_-_services.htm

What`s wrong with the telephone? (in the first instance)

Supernova

Dan-Dan wrote: »

What`s wrong with the telephone? (in the first instance)

Hmm...well, I'm thinking they can't answer back with a photo, but you're right, perhaps a more informal email to start with :-)

I suspect they barely put one coat of paint on, but it's proving it and convincing them to do it again.

S

Dan-Dan

Supernova wrote: »

Hmm...well, I'm thinking they can't answer back with a photo, but you're right, perhaps a more informal email to start with :-)

I suspect they barely put one coat of paint on, but it's proving it and convincing them to do it again.

S

I think best to just gauge how they react etc , letters are pretty formal...

littlerock

do they belong to a trade association?you could contact it if they do.

Supernova

littlerock wrote: »

do they belong to a trade association?you could contact it if they do.

It appears not. They're proud members of Yell.com and Rated People though :-)